Hotel Bella Vista

I wouldn't class this hotel as 4 star. The standard room was pretty basic especially when it comes to the furnishings, we was given a balcony but the view was mainly of the road. Our bathroom kept flooding after taking a shower and I continuously told the receptionists but nothing was done to fix it. Housekeeping could have also done a better job with cleaning the rooms, they would take our towels and not replace them or give us stained ones, there was a lot of dust on our bedside towels. Breakfast was poor especially when the hot food was cold, the options and quality of food wasn't great. Otherwise the hotel is near a lot of shops and restaurants, we visited in late September so there were a few places that were shut for the season. There was still a lot of options to pick from as well as a bus stop being less than 5 minutes from the hotel. The hotel does provide parking for guests. If you want to go into town it would be around 30 minutes to walk.

Horrible hotel, awful owners that doesn't know how to treat their guests. They wrote on booking that we didn't show up so that we can't write any review. Even though we stayed 3 nights, and that's the reason they only have good reviews on booking. The breakfast was disgusting btw and the owners were so rude and barely could talk English even though it's written that they speak English and Italian (they lie) our last day we had the check out at 11:00 At 10:55 the woman(owner) knocks hard on our door and ring the bell several times and then just runs away. It was to let us know that it was time to leave. Book another hotel.

Room was beautiful and spacious. However, sink and shower easily stuck, it become a swimming pool at every shower. Breakfast wasn't really appetizing and we were careful with what we took not to get sick (not really the kind of feeling you wanna have in a restaurant) Staff was however the most unfriendly people we've met. We were very unwelcoming, they really need to learn how to make their clients happy. I first asked for a map of the town; as an answer I got a "well, you can use Google maps" with an unfriendly tone. Since I don't have internet on my phone, no I can't use Google maps when I'm out (therefore I asked for a map). I then had booked this hotel because I was in need of washing my own and my baby's clothes and it was written there was possibility of washing with ofc an extra cost in booking. The staff told me yes for washing, 300 lek per bag. I fix and sort 2 bags of clothes that i bring down the next day. The staff starts to argue in front of me and I understand they aren't willing to do it so I go back up to my room with my dirty bags of clothes. The next day, they don't clean the floor of our habitation, I ask them if it's possible to do it (since they were cleaning all other rooms), the staff comes really mad and does it in 5 seconds and goes out again without a word. Finally, we find out they cancelled our reservation in booking so we won't write a negative review there. That can explain why it only stands good reviews about their hotel. Booking is now being contacted so they know about the situation.

This is one of the best hotel we ever stayed. It was very clean, the room were spacious, beautifully decorated, very comfortable and well equipped. The breakfast was various and had plenty to eat. The staff is extremely friendly and helpful, they are very professional and made us feel like home. The location is also pretty good. Next to the beach, everything close at hands. We would like to come back every time.

Terrible service, rude people everywhere. The room was not the one we had chosen to book. We had booked and paid for two nights, but decided to leave a day earlier because we did not like the hotel. What they did, they announced us 'no show', which deprived us of the opportunity to write a review. Even though I wrote to Booking a number of times to explain that we had actually stayed in the hotel for a night, they did not let us write a review. This is how hotels like this one get a good rating!!!

Soggiorno nella media , hotel che offre una spaziosa camera per una famiglia e parcheggio . Non è situata nella parte centrale del lungomare quindi per mangiare nel punto Clow bisogna camminare o accontentarsi di ristoranti nei pressi dell hotel . La pulizia è un po’ da rivedere nelle stanze, soprattutto dei bagni e colazioni con cornetti confezionati .