Quality Inn & Suites

Unprofessional especially staff Evelyne and their general manager. Negligent customer service. Do not recommend at all. I booked a room at 10:00 am the day of check in and attached a note stating that we will be checking in late. When we got to the hotel, we were told by Evelyn that they cancelled our reservation and she claims that we were contacted to inform us of their random decision. Obviously, no one called us or emailed us. I was left with my family in the street to find an accommodation for the night after hours of travelling. The general manager didn’t even bother to send an email with her unjustified decision and staff Evelyn told me that there’s a another hotel down the street that I can go and check myself in in there. In addition, staff Evelyn claims their hotel is fully booked and that she can’t help me while the vacancy sign is on outside the hotel. Totally unprofessional. She also refused to send me an email with the cancellation. Terrible experience.

Reasonable price. Good bed for overnight stay. No services available. Close to highway.

Really run down but clean

Hotel limpio con fácil acceso y tiendas cercanas , con un buen servicio del personal

Muy bueno

My room was really updated and clean. I love that the sheets DO NOT smell like cholorine because I have some alergic reaction to cholrine. I asked for some speciifc room location and aknowledged and gave it to me as requested. I would stay there again. Keep up wiht the good work.

The room was cold and dark. Can lights in ceiling way too bright. Not a table lamp to be had. Old, old linens, rotting curtains. Ants everywhere!!

Its a room. The bathroom has mold in the tiles. Wear shower shoes. Bed was comfortable. Pillows were hard. Noise level was OK after 10 PM.

When we arrived there was a loud party that took over the lobby most of the evening. We had to ask for towels and there was no hair dryer in the room, as advertised. When we brought this to the attention of the desk clerk he said that was fine. It was not. The carpets looked stained.