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Tất cả đánh giá(110)
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Đánh giá tiêu cực(9)
Tài Khoản Khách
Phòng Giường King Size Pierside
Lưu trú vào may 2024
Vợ chồng
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 jun 2024
Great location, staff are helpful and provided beach towels and body boards etc no extra cost
Dịch
Grgg
Phòng Giường King Size Pierside
Lưu trú vào sep 2023
Một mình
1 đánh giá
3.7/5
Đăng tải vào 1 oct 2023
Perfect location in Downtown Santa Monica very close to many attractions, shopping & dining options. The famous Santa Monica Pier is an easy walk across from the hotel, along with plenty of beach/ocean access. The entire property is renovated & the rooms are very nice, comfy beds and the chaise sofa next to the window is perfect for watching the sunset or activity in the busy area.
My only complaints are that the heated outdoor pool wasn't finished (although a full amenity charge was applied, which it is part of), microwaves weren’t available, live TV doesn't show programs on the guide (just channel abbreviation), cellphone coverage is weak in the room unless you are next to the window.
Dịch
Traveler03
Phòng King hướng công viên
Lưu trú vào jul 2023
Bạn bè
2 đánh giá
3.2/5
Đăng tải vào 29 jul 2023
Location of hotel is very good,
There is Not slippers and toothbrush-toothpaste in the room, WiFi also doesn’t work good
Receptionist could be more friendlier and warmer to the guests,
I paid 590$ for two nights, I think service should be on higher level
Dịch
Tài Khoản Khách
Lưu trú vào jun 2022
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 ago 2022
Excellent. We had the best time. The pool isn’t great being in the car park on the main road but everything else is great.
Dịch
Lisa Desmond
Lưu trú vào may 2022
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 may 2022
The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her.
After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea ***** and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in;
she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!
Dịch
Maggie Fang
Lưu trú vào jul 2022
Gia đình
6 đánh giá
3.7/5
Đăng tải vào 4 jul 2022
The hotel location very convenient Close to the beach and stuff is really helpful
This was very much a pleasant surprise. Wonderful room to stay in! Kinda hard to access by car. Otherwise quite delightful. Excellent staff. Will stay there again sometime.
Dịch
Verified traveler
Lưu trú vào mar 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 31 mar 2024
3 night stay to visit Santa Monica with my teenage daughter. Was central location, clean and friendly.
Dịch
Vilma
Lưu trú vào mar 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 29 mar 2024
Great location & comfortable stay near Santa Monica Pier. Very centralized location Highly recommend
Dịch
Irene
Lưu trú vào mar 2024
Khác
3.0/5
Đăng tải vào 27 mar 2024
Great location close to the pier, but the hotel itself is so-so. Our room wasn't very clean, both the bathtub and the floor were pretty dirty. Bummer there was no patio, no way to open windows. The people were pleasant and the service was good.
Dịch
Verified traveler
Lưu trú vào mar 2024
Khác
3.0/5
Đăng tải vào 27 mar 2024
Very surprised by all of the taxes, fees and $65 per day for valet. My $375 room night turned into $600. Quite shocking.