Cosmopolitano Hotel Boutique

"I recently stayed at this hotel and I couldn't be happier with my choice. The service was excellent, the facilities were top-notch, and Valeria provided a warm and welcoming reception from start to finish. Highly recommend!" Thank you to everyone

Lovely hotel in Santa Cruz - with lovely staff who gave us great recommendations and were so helpful. Breakfast was lovely. We really enjoyed our time in this hotel and would really recommend it for anyone visiting Santa Cruz. Very cute little spot.

I stayed at the Cosmopolitano for three nights and had a wonderful stay. The staff was friendly and helpful and I could always find at least one person (and usually more) who spoke English. The room was very clean, breakfast was delicious, and the hotel was a 5 min walk to the plaza.

The thing that made this hotel so wonderful was the staff. They were kind, attentive and couldn’t do enough for you. Thank you to all of them for such an exceptional stay. I have already recommended this hotel to so many people.

Amazing hotel, Excellent staff with a lot of knowledge and willingness to give all kind of tips to make the visit better Great, plenty and tasty breakfast Pretty and spacious room with very comfortable beds Very convenient location

The Cosmopolitano is a smart, I’d even say entertaining, boutique hotel three short blocks from the central square of Santa Cruz, the Plaza 24 de Setiembre. With a pastry café attached, it has a steady stream of younger patrons that reinforces the aura of vitality that the welcoming staff at the reception counter (which doubles as a sort of bar) bring to the lobby space. (Special shout-out to Camila, Lily, Kevin, and — at night — Jorge.) It’s also the area for hotel guests’ morning breakfast, which is included in the room rate. Arriving past midnight, I was sent with apologies to a room that was perfectly adequate but uninspired — and the next morning I was transferred to the room next door, which was more spacious, more elegantly appointed (even with a goatskin rug on the floor!), and featured a screened balcony with seating area facing out onto the street. The one oddity was that the work desk for one’s laptop, while fully equipped with electrical outlets, lacked a chair to sit on. That said, the Wi-Fi was in perfect order — a top criterion for hotel worthiness — and yes, there was hot water in the shower that didn’t keep you waiting. The café tables around the mini-swimming pool in the courtyard, at the base of the stairs to the upper-level rooms, added a nice touch. The nightly rate for these stylishly agreeable accommodations was 600 Bolivianos (US $85).

The poor rating is for the unprofessional customer service from management. I was charged twice and it has been a nightmare getting a refund from this hotel. Location is not safe because of the high crime rate in the city center. Modern hotel district is a better choice.

A cozy 8-room gem with light and airy modern rooms, a plunge pool, and very friendly and helpful staff that is centrally located in Santa Cruz, just 2 blocks from the main square, and is attached to a wonderful coffee shop specializing in chocolates.

Very disappointing, Dishonesty left a black mark. Would never come back. We made a booking mistake on the website, and they were really nice and said they would refund us, and for that reason, we booked a new night at full price. After we left, they changed their mind and decided not to - despite the fact they repeatedly said that everything is ok and we didn't need to worry. The hotel and room facilities are nice but not for that price, you can get much better than this.