Suites & Apartments San Benito - Zona Rosa

Very convenient and clean place, well-equipped apartment. The service at check in and for room cleaning was great. The location of the apartment was very convenient.

Beautiful, quiet courtyard. Excellent staff. Great location. Safe. My room fronted on the street, and it was noisy. Ask for a room facing the courtyard. Some WiFi trouble in my room the first night. Very good selection for breakfast.

I’m highly allergic to Bees. The property had a beehive in the balcony. Although all windows were closed some way somehow the bees managed to get inside the apartment. I alerted the property staff but my msg and calls went ignored through out my entire stay. The apartment was dirty and had a horrible smell that lingered throughout the unit. I’m highly dissatisfied and I would like a full refund.

They tried to allocate me a bad basic room, with no wardrobe, desk, chair, or sofa when I had paid for an higher grade luxury "grand room" with all of these items listed. The allocated room had huge areas of pealing wall paint, dirt smudges and only a bedside cabinet for furniture. Clear attempt at miselling. I refused but they said no other room available. It was late so I accepted it on the basis of receiving my correct room next day (4 night stay). Internet did not work in this room, no hot wter night or next day, restaurant closed at 8pm when it states open till 10pm, one thin sheet on bed, no spare cover or blanket. Entrance and reception locked shut at 10pm but was never told of the night exit ( jokingly marked "emergency exit") at other end of complex, so couldnt get out at night. Next day got correct room, but internet still doesn't work. After much complaining, they hooked me up to the hotel admin dept one. In correct room, sofa was battered and ripped, water leaked from sink ever time used so had to mop it up very day. Two varities of omelette with avcompaniments offered as only breakfast food. You pay extra if you want fresh milk with your coffee or use free powdered milk. Good air con comfy bed. Staff helpful in ordering taxis etc, near eateries, stores etc. The hotel is run down and rooms nowhere as nice as pics show. I defitely dont recommend

I did”t like the fact that there is no refund. The parking area it’s too small. The property needs a lot of repairs.

This hotel is in a great location and met our family’s needs. The rooms and facilities were clean and staff was friendly. Amenities in the room were very basic, the beds were a little hard but we got used to them. I was surprised that they didn’t have comforters or bed spreads, just the sheet set. The kids enjoyed the pool and we appreciated use of the large common dining and living room areas for when family members came for a quick visit. We felt safe walking around and there were many stores, bars and restaurants in the area. The free breakfast was a big plus for us.

It is nice price ! And comfortable, the swimming pool is wonderful!. I want to remark the front desk people were very nice those girls were fine with us , thank you so much!

Old trashy furniture. Receptionist ok, but the rest horrible.

I stayed an extra night and had to book a different room. I stayed in the quadruple suite, which is great for families with small children. The room is very small compared to the photos online (adults be warned). There was a mini fridge in the closet, a TV, a dresser, and a night stand. Only downsides were that the AC didn’t cool the room as much due to the fact that it’s near the window and you could hear everyone’s conversations from the carport and all the traffic from the street. The shutter-type windows allow all the heat and noise from the outside to enter the room.