Tài Khoản Khách
4 tháng sáu, 2024
This is worst hotel we stayed at in San Antonion so far. We only stayed for one night and experienced the following: - Light fixture hanging from ceiling, indicating very poor maintenance - Stains on the curtains, which looked like bloodstains to us but I could not be sure - A dirty sock left in the bathroom from the previous owner, indicating poor cleanliness - No hot water for the shower. When we reported this the hotel told us that we had to run the water for 5-10minutes to get the hot water, which seems crazy - Terrble breakfast with very limited options. I have never seen such a sorry set of food items presented. For example, a total of 5 yoghurts and no cream cheese for the bagels. When we reported the first 4 issues to the member of staff at reception she did not note down any of the issues and did not take any ownership of the problems we reported. Overall a very poor stay and you should avoid this hotel if you can. There are much better options at this price point.
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