Tài Khoản Khách
ngày 23 tháng 5 năm 2025
We recently stayed at Ohtels Villa Dorada and overall had a pleasant experience. The room was clean and well-maintained throughout our stay – housekeeping did a great job. We did find a kids’ bed in the room that we hadn’t requested, but it wasn’t a major issue. Reception staff were welcoming and always greeted us with a smile. It would have been helpful to be given more detailed information at check-in – for example, the room safe costs €5 per day, and the indoor pool and jacuzzi require a swimming cap (available to buy at reception or you can bring your own). We were a bit disappointed to be turned away from the spa area without knowing this in advance. The only real downside was the buffet restaurant. Unfortunately, the service here let the overall experience down. Most of the staff didn’t acknowledge guests or respond when thanked – basic customer service seemed to be missing, and a little more warmth and professionalism would go a long way. That said, the hotel offers good value and is in a great location, ideal for quieter beaches and walks. With a few service improvements, especially in the dining area, this hotel could easily be a top choice.
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