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Đánh giá đã xác thực
Vị trí8.6
Trang thiết bị8.5
Dịch vụ8.5
Vệ sinh8.6
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Tất cả đánh giá(70)
Đánh giá tích cực(48)
Đánh giá có ảnh/video(19)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Garden View Room - King Bed With Aqua Park Access
Lưu trú vào thg 3, 2025
Một mình
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 15 thg 5, 2025
I actually stayed in Juweira hotel (adults only), because Rotana was overbooked. I'm glad that I stay in Juweira - it was calm, clean, food was good without waiting lines. Special thanks to Ann - Rotana's manager, very professional, who helped me with Juweira booking and introducing these hotels area.
I had breakfast and lunches in Rotana- It was good, good choice and good food. Hope to come back one day:)
Dịch
Mustafa totish
Spacious Family Garden Room With Aqua Park Access
Lưu trú vào thg 3, 2025
Gia đình
11 đánh giá
10/10
Nổi Bật
Đăng tải vào 11 thg 5, 2025
Amazingly Rotana
Dịch
Raz007
Garden View Room -Twin Beds With Aqua Park Access
Lưu trú vào thg 5, 2023
Gia đình
1 đánh giá
7.0/10
Đăng tải vào 2 thg 7, 2023
Good property but cleanliness need to taken care of. Lighting in room could be better. Perfect ambience for family vacation.
This was one of the worst hotel stays we’ve ever had. Staff were shockingly rude—especially Ann and Mohamed at the front desk. They showed zero empathy toward my pregnant wife. The room was far from reception, and the call center ignored all our pre-arrival requests. When we asked for a late check-out due to my wife’s condition, they kept changing their response from 2 to 2:30 to 3 with clear rudeness. No concern for her health—only cold, unprofessional behavior. Absolutely not recommended. Rotana should be ashamed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Abdullah, thank you for taking the time to share your review on TripAdvisor. Please accept our sincere apologies for the inconvenience you experienced during your stay. Regarding your comments and after a thorough investigation, I was informed by the team that after check-in, another room was offered to you for a change. However, you decided to remain in the original room. The team also provided you with a complimentary late check-out until 4 PM as a gesture of goodwill. Please rest assured that we take your feedback seriously and will continue to work on improving our services to ensure a more comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the excellent experience you deserve. Kind regards, Ahmed Afifi Hotel Manager
MiroPrague
Lưu trú vào thg 5, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 4 thg 6, 2025
The Salalah Rotana Resort is a sprawling complex with plenty of friendly staff who take good care of guests. While the resort itself may not be the newest, the spacious rooms with terraces are clean and well-maintained. The technical problem with the door was immediately solved by the called personnel. The restaurant and pool areas as well as the beach with sun loungers have sufficient capacity. There is also a nice selection of refreshments on the beach during the day. Breakfast and dinner offer a wide selection of dishes. It is important to remember that we are not in Europe, but in an Islamic country. The nice thing about Oman is the local authenticity. Many of the entertainment programmes are designed especially for children. But adults will enjoy them too. Attractive excursions are completely trouble-free thanks to the safety of the country. Car rental at the hotel is very cheap. On the contrary, the offer of optional excursions by the delegate of the travel agency was quite expensive. The stay in Rotana Salalah, the beautiful sea with its rich fauna and the natural beauty of Oman certainly met our expectations.
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your detailed feedback. We are delighted to hear that your stay at Salalah Rotana Resort was in line with your expectations. It is our commitment to provide a high standard of service and a welcoming environment, and we appreciate your recognition of these efforts. Your comments are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back for another memorable stay. Kind regards, Ahmed Afifi Hotel Manager
Woj G
Lưu trú vào thg 2, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 29 thg 3, 2025
This was our fifth great stay at Rotana Salalah. Great service, which created a wonderful atmosphere - thanks to Mrs. Bindu and the whole Team. Great location, beautiful beach, weather, peace and unforgettable atmosphere. Very good cuisine - the Chef and his Team cook wonderfully. Paradise... We will definitely come back again.
Dịch
6/22
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for your review on TripAdvisor. We're thrilled to hear that you had another wonderful stay at Rotana Salalah. We're grateful for your appreciation of our team, the location, and the cuisine. we look forward to welcoming you back at Salalah Rotana Resort. Best regards, Ahmed Afifi Hotel Manager
96andan
Lưu trú vào thg 2, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 24 thg 3, 2025
Really nice resort. The amenities are great and people are really friendly. Restaurant Arabesque has good food and nice people. Chef Isa is really friendly and made a really nice meal. The beach has really soft sand. The resort is connected to other hotels that you can go and eat there or enjoy the pool.
Dịch
6/13
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your feedback on TripAdvisor! We’re thrilled to hear that you had a great experience at our resort and enjoyed the delicious food at the Arabesque restaurant. I will be sure to pass on your kind words to Chef Isa! We’re also pleased to know that you enjoyed the beach and the convenience of being connected to other hotels. We look forward to welcoming you back for another memorable stay! Best regards, Ahmed Afifi Hotel Manager
Natálie M
Lưu trú vào thg 2, 2025
Gia đình
10/10
Nổi Bật
Đăng tải vào 31 thg 3, 2025
Rotana resort in Salalah is very well located - approximately 30 minutes from the airport by the bus which is great. The city centre of Salalah is around 20 minutes if you go by car (or local cabs which can be found ight in front of the hotel - the receptionist can provide that). Nearby the resort is other hotels which are completing a big complex of resorts with beautiful beach, shops, incredible sea and the kindest people you can think of. The resort also includes aquapark for kids, tennis playground or local fishing. The room was kept clean the whole time and everytime we needed something the staff provided it quickly without any further complications (for example an extra towel). The surroundings are calm, all you can hear from outside is the sea splashing into the coast (we had a room with a sea view, keep that in mind). In Rotana there are a lot of restaurants you can choose from, if you are a “club person”. We recommend every single one of them, but personally we enjoyed Beach bar restaurant, the most! However during our stay everyone was friendly to us, always welcoming and happy to help. People, who are working at Rotana are happy to be there and will provide you an amazing service. Special thank you goes to Bindu, Nia & Snow from Beach bar restaurant - I’ve never felt so welcome during my stay somewhere. They made every day special and cherished and I will always remember them as the kindest human beings. Bindu, Nia & Snow please know that we miss you and we hope to see you soon!
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for sharing your feedback on TripAdvisor. It is truly a pleasure to read how fantastic your visit was at Salalah Rotana Resort. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Ahmed Afifi Hotel Manager
eylül y
Lưu trú vào thg 2, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 23 thg 3, 2025
It is amazing hotel,no time to be boredgenerally really good quality and service, specially Turkish restaurant, staff and chef is so friendly and super helpful. Oman speacially Salalah is full of surprises for us, so positively impressed.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for sharing your feedback on TripAdvisor. We're thrilled to hear that you had such a great time at our hotel, especially at Arabesque restaurant. It’s fantastic that you found the staff and chef friendly and helpful. We’re also happy to know that Salalah and Oman left such a positive impression on you. We look forward to welcoming you back for more memorable experiences! Best regards, Ahmed Afifi Hotel Manager