The toilet seat was loose and the shower never got hot. When we advised the front desk. We tried numerous times to call the front desk, but no one ever answered. When we went down to the front desk, neither of the two people did anything to assist. We even witnessed them disconnecting the phones that were ringing. Breakfast was not worth the money. Other than the front desk and bathroom issues, we found the hotel to be a great location for downtown activities. Management was quick to respond when we had to get them involved and the housekeeping staff was excellent. This was our second stay. The first one was superb, so we will stay there again.
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