Tài Khoản Khách
23 tháng năm, 2024
Booked a table for 7.15pm, arrived on time and it took 15 minutes for someone to take our order. 8.55pm and we had still not received any food. We were told after ordering that there was a backlog and the food normally comes out in 20 mins but we might be 10 mins after that. We asked at least three times for an update and were told they would check but staff avoided coming back to update us. Eventually, we were told there was a issue with the computer on the deep fryer but it was now working and food would be with us soon.Half an hour later, still no food and no update, so we walked out. The management were very unprofessional and left the young members of staff to field the questions from us and other diners who were also waiting. Appalling customer service making the evening very awkward and embarrassing for me and my husband. I would never grace these premises again.
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