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Vị trí4.5
Trang thiết bị4.5
Dịch vụ4.5
Vệ sinh4.5
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Tất cả đánh giá(72)
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Đánh giá tiêu cực(2)
Tài Khoản Khách
Lưu trú vào thg 6, 2022
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 4 thg 7, 2022
Service was excellent as well as all facilities. Extreme good location and views.
Excursions offered and run by the Star Arctic Hotel These guys are just fabulous when it comes to excursions and activities! We were staying at the Holiday Club but inghams arranged activities with them. We did the Aurora Canpfire, Siberian Huskies Ultimate experience, Snowmobile safariand the Aurora hunt by mini coach ( others still to do inc night Snowmobile Aurora hunt and ice karting) Everyone was so helpful and went out of their way to make the experiences fantastic! Lovely Nora took some and we had amazing help from the lovely lady and gent in the equipment place too. The driver on the Aurora hunt was superb and I can’t fault a thing ( except perhaps the coach was super busy for the Aurora hunt!) Truly magical each experience! Huskies were longer trail than two years ago when we came and far far better! Each trip was slick and well organised! Can’t wait for the last two we are doing in next two days! If you’ve any doubts.. don’t .. just go and do it it’s worth every penny!! Thank you so much star arctic team. Very happy customers here!!
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 29 thg 1, 2025
Star arctic is one of many options in Lapland and in Saariselka specifically that cater to winter enthusiasts and aurora seekers. We stayed in a glass cabin and it was comfortable. We did the reindeer sled, snowmobile three peaks and the car search for the aurora. Star Arctic is VERY organized, Everything ran well. Everything promised was delivered. The Kaunis restaurant was very good. Honestly- the experience was extremely good. Due to a huge snow front- we saw the aurora for only about an hour but we were thrilled with that. The snow mobile was great. The reindeer experience was great thanks to Julius and Hilla. We came away with great pictures and an appreciation of the reindeer culture of the Sami. So- I was already at 5 stars but I left my purse in a chair on the way to the airport and the wonderful receptionist helped find transport for it to airport so I didn't miss my flight. EVERY SINGLE person was committed to excellence at Star Arctic and they actively tried to make everyone's experience positive.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 20 thg 1, 2025
The attention given by Charlotte and Niina at Reception; Cass and Julia the event booking team; Racine and Kalle, and one other driver; and Maria the waitress in the restaurant was marvellous, each and every one of them went above and beyond to ensure our four day stay was amazing. The room was spotless and very warm with great views, especially the morning sunrise. The food for breakfast, lunch and dinner was delicious with lots of choice. Meals when out on excursions tended to be freshly made home-made soup and bread, salads, and cake with custard. Every excursion was fabulous, exciting and thrilling. From seeing the Northern Lights to Raindeer Hurding, Snowmobiling at night-time and Husky trail riding all in small groups with individual attention; definitely a holiday to make memories. We booked via Vaycay Travel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 18 thg 1, 2025
We really loved this hotel. It is beautifully situated at the top of a ski resort, and a prime spot for viewing northern lights if you’re so lucky. We had a delicious meal in the restaurant and took an excursion with them that is hard to top: we were taken by bus then snowmobile into a clearing where we got to feed hundreds of reindeer and learn more about the Sami. Yes, this place is expensive but it offers an epic vacation. We can’t wait to go back.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 8 thg 1, 2025
We loved this hotel, it is utterly beautiful! The room we had was quite small for a family of four but very cosy (especially the little room upstairs), warm and spotlessly clean. Views are amazing. Staff were very helpful. Only negative if taking small children is the phenomenally steep stairs/ladder to the upper floor.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 4 thg 1, 2025
Perfect location to see the Aurora, excellent food & all the activities you could ever want. The staff were incredibly diligent especially since we had a few serious food allergies. Husky sledging & reindeer feeding a highlight. Definitely recommend.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Gia đình
2.0/5
Đăng tải vào 29 thg 12, 2024
Got good service when my wife had an accident on a toboggan and thank then for that but this hotel is missing a massive trick here. After a day of activities there is no where to relax at the property . The reception area has a bar but no where for hardly anyone to sit and enjoy a drink so it forces people back to their room which incidentally has doors that rattle all night and you can barely sleep . No cleaners in your room the entire stay and when you leave to go home you all have to struggle in the snow up an icy hill your self with your cases. Near on killed me . No porter service and barely no staff to be seen.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 23 thg 12, 2024
Our group stayed in 3 Aurora Glass Cabins for 5 nights in mid-November. Cabins were great and comfortable. Breakfast each morning was plentiful and very generous. All the activities were well planned and fun. We were lucky enough to see some good snow over the 5 days and also to see the amazing northern lights. But what made our stay were the very friendly and helpful staff. We loved our stay.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
1.0/5
Đăng tải vào 16 thg 12, 2024
Very disappointing Food absolute slop. Not editable. Breakfast buffet awful. Afternoon tea was Fish paste or hummus sandwiches. They cancelled activities and gave no alternate. View from £8k cabin for 3 nights was of shed, see image. Very very disappointing place. Whole family upset ,
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 5 thg 12, 2024
Our whole trip was unreal, Our first experience in Lapland and definitely one to remember. Accommodation was clean, the food was nice. Staff were all friendly. My only feedback would be there isn’t enough room for luggage / getting changed etc on your checkout days. It was really unorganised. There were people and luggage everywhere and the people what were still on there holidays were in the same area either waiting to go on an excursion and hanging around. I feel there should be a completely separate area from the main reception where you go once you have checked out. Other than that no problems, I would recommend