214 Kawaha Point Road, Kawaha Point, Rotorua, Bay of Plenty, 3010, New ZealandXem thông tin khách sạn
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Đánh giá của khách
9.4/10
Đáng Kinh Ngạc
72 đánh giá
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We stayed here for 3 nights and we wish it was for longer. Our room (#4) had breathtaking lake views from both our sitting room and the bedroom. The staff could not have done anymore for us from recommending things to do, to Mel finding us a DVD to watch the first Lord Of The Rings as we were off to the Hobbiton tour, well worth doing, to Nicky giving us food to go feed the donkeys and sheep they have onsite. (Kids would love this, we did as adults). We had dinner at the restaurant and the lamb was slightly chewy, but the seared tuna was amazing and the breakfasts were the best. We gave the gold star to the chef for our poached eggs, as they were the best we had on our NZ holiday. I had to unexpectedly print a document off and scan it and the girls in the office couldn’t have been more helpful, thank you Sam and cheers to Helen who does a wonderful job in the garden, the grounds are beautiful. The entire place has a wonderful vibe and we enjoyed sitting by the fire enjoying our time here. The staff are like a little family with Nicky bringing her own coffee machine from home to cover their one being serviced. This speaks volumes of the culture and spills over into the service we received. I also mentioned the bed pillows were a bit soft, and housekeeping left firmer ones after cleaning our room, just lovely and we loved our stay - thank you.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for taking the time to share this wonderful review! We're delighted to hear that your stay exceeded expectations and that you enjoyed the stunning lake views from Room #4. It’s fantastic that our team helped make your experience special—from Mel finding the perfect movie for your Hobbiton adventure, to Nicky arranging food for the donkeys and sheep, and our office team lending a hand with your printing needs. We're thrilled to hear the breakfast earned a gold star, especially the poached eggs, and we’re glad the team was able to adjust the pillows for a more comfortable night’s sleep. Your feedback on the lamb will be passed along to our chef as we continuously refine our menu. It's heartwarming to know that our staff’s care and dedication added to your stay—creating that family feeling is what we aim for. We hope to welcome you back for a longer stay next time! Regards from Ann and the team at On The Point - Lake Rotorua
Tài Khoản Khách
Lưu trú vào thg 3, 2025
Khác
10.0/10
Nổi Bật
Đăng tải vào 28 thg 4, 2025
The Lodge on the Point on Lake Rotorua is the place to stay in Rotorua. My wife and I were celebrating our 50th Wedding Anniversary and this is the place to enjoy a special occasion. We had a suite overlooking the lake. The place has just amazing views of the lake. The food and service was very good. We had a great time...
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2025
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 25 thg 4, 2025
What an incredible find, nestled away in its own hidden location on the lake. Views of the lake from the bedroom, our daughter given carrots to feed the donkeys and sheep. Beautiful old school styling in the lodge. Wonderful staff especially Nikky who shared her local knowledge and top tips for all our excursions.
Dịch
T4076VQfredm
Lưu trú vào thg 2, 2025
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 4 thg 3, 2025
On The Point was possibly the nicest place we have ever stayed! The staff was lovely, the food excellent, and the accommodations superb! Our room had an unobstructed view of Lake Rotorua from its broad porch. The view came with sheep, one of which would raise itself on it’s hind legs to receive pieces of apple and carrot, supplied by the kitchen. In addition to the hot tub our rooms I were like a small home. There were a fully equipped kitchen , a gas fireplace, large living room, and bedroom and well thought out bathroom. My wife said “I am never leaving!“
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your wonderful review! We are absolutely delighted to hear that your stay at On The Point was such a memorable experience. It’s fantastic to know that you enjoyed the breathtaking views of Lake Rotorua, the comfort of your accommodation, and the little moments—like feeding our friendly sheep! Your kind words about our staff and dining mean the world to us, and we’re so pleased that your wife felt like she never wanted to leave. That’s exactly the feeling we hope to create for our guests! We would love to welcome you back again for another unforgettable stay. Until then, safe travels and warm wishes from all of us at On The Point!
eppikureeus
Lưu trú vào thg 12, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 25 thg 1, 2025
Two couples staying in the the waterfront Lake Cottages 1 and 2 - wonderfully appointed and equipped with fabulous views and privacy. Dinner at The Mains the first night was superb, the second night (a Sunday) much less so. Breakfasts were excellent. Would very happily stay there again.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your experience with us! We’re delighted that you and your friends enjoyed your stay in our waterfront Lake Cottages and that you found them well-appointed, private, and offering stunning views. It’s also wonderful to hear that you had a superb dining experience at The Mains and enjoyed our breakfasts. We appreciate your honest feedback regarding your second night’s dinner. We strive for consistency in our dining experience, and we regret that this night did not meet your expectations. Your comments will be shared with our team as we continuously work to enhance our offerings. I was hoping that you might be able to advise me of the dates you stayed with us please? We would love to welcome you back in the future for another memorable stay!
Meta S
Lưu trú vào thg 12, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 10 thg 1, 2025
My wife and I stayed here near the start of our tour of New Zealand and what a great start it was. The setting is stunning and the room was beautiful, with a panoramic view of Lake Rotorua. Sam was waiting for us as we arrived and very kindly showed us around, and to our room. All of the staff were very friendly, polite and welcoming. Mel makes a very good ‘Old Fashioned’ and was very informative and happy to chat about his Māori heritage. The only issue we had was the noise made by the occupants above us who seemed to be walking around in hard soled shoes on a hard floor. This kept us awake until after 01:30am. We asked to be moved and were swapped to a 1st floor room a couple of nights after. Although the noise wasn’t completely the fault of the hotel, I would recommend asking for an upstairs room. Some better insulation or softer floor surface would help to minimise disturbance to ground floor residents. Despite the above, I would highly recommend the hotel because of the location and staff.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your experience with us. We’re delighted that you and your wife enjoyed the stunning location, beautiful room, and warm hospitality from our team. It’s wonderful to hear that Sam made you feel welcome and that Mel’s ‘Old Fashioned’ and insights into Māori heritage added to your experience. We sincerely appreciate your feedback regarding the noise from the room above. While we do our best to provide a peaceful and comfortable stay for all our guests, we regret that this impacted your rest. Your suggestion for requesting an upstairs room is valuable, and we will also review ways to enhance sound insulation for added comfort. Thank you again for your recommendation—we truly appreciate it and hope to welcome you back in the future for another memorable stay.
Kathleen M
Lưu trú vào thg 12, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 1 thg 1, 2025
Absolutely everything was top notch at this unique hotel. The rooms, the views, the food and the staff. They really made you feel pampered. If you are going to Rotorua, this is the place to stay. It is conveniently located to everything, but still private.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed every aspect of your stay with us, from the rooms and views to the food and service. Our team takes great pride in making our guests feel pampered and relaxed, so it means the world to know we succeeded. Rotorua truly is a special place, and we're delighted that our location provided the perfect balance of convenience and privacy for your visit. We hope to welcome you back to our little slice of heaven again soon!
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 31 thg 12, 2024
Beautiful views of Marlborough Sound, lots of room, great breakfast. We stayed at the owner’s suite which had lots of room for our family of 6. You could have had two more people and there still would have been more than enough space. The views were spectacular! They had sheep, horses and goats that you could feed, which our girls enjoyed. The kitchen cut up fresh carrots for them. Great hospitality and wonderful experience!
Dịch
msm1969
Lưu trú vào thg 11, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 20 thg 12, 2024
We didn’t get accommodation here since it was sold out so we came here to visit and have lunch. The property is beautiful. Wedding perfect romantic location. Nice chapel and lunch breakfast area. We had a nice snacky lunch overlooking the lake. Amazing views, very serene, 15 min from town if you have a car. Adriana provided us great service and showed us the grounds. Stay here if you book in advance. Or come here for a meal to check out the hotel.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for visiting us and for sharing your lovely review! We’re so pleased to hear that you enjoyed the beautiful surroundings, serene views, and your lunch overlooking the lake. It’s wonderful to know that Adriana provided you with great service and that you had the opportunity to explore the property. We truly appreciate your kind words and recommendation. We’d love to welcome you back in the future—whether for another meal or a stay (hopefully next time you’re able to book in advance!).
lonk55
Lưu trú vào thg 3, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 21 thg 4, 2024
Beautiful resort just outside Rotorua (easy Uber) on the Lake. We had a private Lakeside Cottage, steps away from the main house. Incredible views, fabulous service, total luxury complete with sitting room, hot tub on the deck, kitchen and a very handy washer/dryer. Incredible sunrises from the deck (which was a bit buggy at night) and farm animals roam the fenced property. We had an excellent dinner at the restaurant on property and would have considered another if the menu were more extensive. Great hot and cold breakfast with wonderful service and views.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your experience at our lodge on TripAdvisor! We're delighted to hear that you enjoyed your stay in one of our private Lakeside Cottages, complete with breathtaking views and luxurious amenities. It's wonderful to know that you found our service to be fabulous and that you were able to relax and unwind in the hot tub on your deck. We're glad you appreciated the convenience of having a kitchen and washer/dryer in your cottage. We apologize for any inconvenience caused by the trout flies on the deck at night; these little insects do not bite and are a food source for our trout, but we do know they can be a pest to humans!. It's lovely to hear that you enjoyed watching the incredible sunrises from your deck and interacting with the farm animals on our fenced property. We're thrilled that you had an excellent dining experience at our on-site restaurant and that you found our breakfast offerings to be great with wonderful service and views. Your feedback about the menu is duly noted, and we'll take it into consideration for future improvements. Thank you once again for choosing to stay with us, and we hope to welcome you back for another memorable getaway in the future!
Shampeu
Lưu trú vào thg 2, 2024
Vợ chồng
8.0/10
Rất Tốt
Đăng tải vào 16 thg 3, 2024
Driving up to the property I thought I was in heaven. It's situated right on Lake Rotorua. A fellow traveller at breakfast perfectly described it as "majestic." We were greeted warmly and were shown to our beautiful deluxe villa. The views from our balcony were stunning. Every morning I watched the sunrise. The villa was larger than many one bedroom apartments. I took advantage of feeding the on-site animals carrots. Breakfast was so delicious with the best porridge I've ever tasted. I could have eaten a jar of each of their fresh jams without bread. Service, except for dinner, as impeccable. I would have given this review five stars but I did have a few issues/suggestions: 1. We had dinner and it was truly mediocre. The bread served with the bread service was so fresh but, for four, big pieces of bread there were very little accompaniments. I ordered the seared tuna. It came to my table cold, not lukewarm, but cold. It was overcooked and dry and very disappointing. The cauliflower puree, potato gratin, and baby carrots were delicious but would have been much better hot. This dish was very expensive and did not meet my expectations. 2. The bathroom was very large but had issues. The floor was so slippery. The shower stall was vinyl and small and also slippery. It was such a small, cheap shower for this caliber of a property and this size of a bathroom. The vanity was long and shallow so it was hard to put our toiletries on it. Since the sink was so shallow, water splashed everywhere when I washed my face. The vanity could have been a lot deeper if the space was better used. 3. The bed linens were very low quality. The sheets were stiff and cheap. The comforter was very thin, like you would find at a low price hotel. Again, for the price of the room, one would expect better linens. I would in no way deter anyone from staying at the magical property. I'm just suggesting that there are little tweaks that could be made that would bring this property up to a true five star one.