Các đánh giá Copthorne Hotel Rotorua

Good experience. Kids liked the pool and spa

Lovely room great location

It is a dated hotel but if you are on a budget, this is a good option. Staff were friendly and accommodating. Location-wise, it is in the city center and a few minutes drive to the grocery shops and restaurants.

Very good staff ; excellent service ; very comforting sleep!

Overall stay was good, close to city centre

Very quiet location. Tidy property, enjoyed our stay

設施：房間床挺大，床墊很軟，睡覺舒服 衞生：衞生乾淨，淋浴水挺大 環境：有游泳池，水乾淨 服務：前台服務很好，有中文工作人員

房間還好，衞生間的衞生差點，澡盆裏還有之前沒有清理乾淨的頭髮。早餐品種實現是太少了。其他還好。

方便舒適。早餐豐富。

服務態度良好

普通，不到特別好，但是還行。

Quite dirty and tired hotel. Staff not overly helpful. Tried to check in 5mins before 2pm and told to wait out in car.

Needs some serious upgrading maintenance. Pool tiles broken, air con not working, elevator not working for entire stay, one washer drier not working. Just needs some serious maintenance.

Property looks in need of makeover, felt stale and lacked atmosphere. Room clean and tidy but dated. Lifts were not working (was not an issue for me) and no restaurant or bar service open on the Saturday evening. All in all a little bit below expectations from what website indicates.