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Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.4
Vệ sinh4.5
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Tất cả đánh giá(67)
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Đánh giá tiêu cực(3)
Tài Khoản Khách
Phòng Premium
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
4 đánh giá
3.5/5
Đăng tải vào 13 thg 5, 2024
Not a 5 star for cleanliness. Dusty toliet. Claimed will refill a bottle of complimentary water automatically on a daily basis, truth is you won’t get a refill until u ring them
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing our NH Collection Roma Palazzo Cinquecento and for your time, sharing your feedback about your previous stay with us in the eternal city.We thank you for the aspects mentioned regarding the cleaning for improvement purposes as we look forward to welcoming you back to create better memories in our beautiful Rome. Our kindest regards, Nice Mucavele - Guest Relations Manager
m4tt
Phòng Premium có Tầm nhìn
Lưu trú vào thg 1, 2023
Vợ chồng
15 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2023
This hotel was the best hotel we have stayed in Italy! All the front desk staff were so welcoming and helpful. The hotel is also conveniently located near to the train station which is a plus point. I’ll definitely recommend this hotel and will be back if I’m coming back to Rome again!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for choosing NH Collection Rome Palazzo Cinquecento and for your review which we appreciate very much. We are so glad to hear that your experience with us was pleasant and great, can't wait to welcome you back in the Eternal City! Best wishes, Chiara GuoGuest Relations
Tài Khoản Khách
Phòng Premium
Lưu trú vào thg 10, 2022
Vợ chồng
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 4 thg 12, 2022
The location is perfect, near the Termini station which connects you everywhere you go.
Termini station is not exactly safe as there are many homeless people camping and roaming around. We felt that the hotel was safe as the doors were locked and security guard is on duty to service the guests.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for choosing NH Collection Rome Palazzo Cinquecento and for your review which we highly value. We are so glad to hear that your experience with us was great, to guarantee the safety of each guest in our hotel is a duty, feel free to share any other opinions or suggestions to us so we can improve ourselves for better quality improvement. Can't wait to welcome you back in our beautiful Eternal City! Best wishesChiara GuoGuest Relations
SHERJEL
Sân thượng cao cấp(2 giường đơn)
Lưu trú vào thg 8, 2022
Vợ chồng
234 đánh giá
3.0/5
Đăng tải vào 9 thg 10, 2022
Average hotel nothing special how became 5 star don’t know
Dịch
Michelle
Phòng Superior Có Tầm Nhìn
Lưu trú vào thg 2, 2022
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 2, 2022
The location is just perfect that it is right next to Roma Termini and we can take either the tube or bus easily to get to our destinations. It is also a walk distance to Colosseum. The staff at the reception are really helpful and nice too. Me and my friend reserve for the breakfast for one of our day and it worths paying €19 for it!
Dịch
샤인온
Phòng Cao Cấp
Lưu trú vào thg 12, 2022
Du lịch cùng bạn bè
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 12, 2022
VERY NICE, VERY CONVENIENT HOTEL
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, thank you for choosing NH Collection Rome Palazzo Cinquecento and for your review which we highly value. We are so glad to hear that your experience with us was great, can't wait to welcome you back in our beautiful Eternal City! Best wishes, Chiara Guo Guest Relations
Phản Hồi Từ Khách Sạn: Dear Michael,Thank you for choosing our NH Collection Palazzo Cinquecento and for sharing your feedback with us.We are glad to know that your have spent the benefits of our convenient location, our continental breakfast and services. We look forward to welcoming you back in our eternal city.Nice Mucavele - Guest Relations Manager
Phản Hồi Từ Khách Sạn: Dear Guest, We are so grateful for choosing NH Collection Roma Palazzo Cinquecento and for sharing your feedback with us.We are happy to learn you enjoyed our location as we stand in the heart of the eternal city, in a walking distance spot from one of the ''Seven Wonders of the world'' - The Colosseum, Roman forum, Trevi Fountain and we are just near the main train station to access key destinations - termini Station.We are proud to offer a continental breakfast that still brings all the Italian essence starting from our famous Italian cappuccino that can be enjoyed in our ground-floor restaurant Terrace facing the famous Roman Servian Walls.Looking forward to have you again!Francesca Cavallo Guest Relations
Phản Hồi Từ Khách Sạn: Dear Mr Bonnie, Thank you so much for choosing our NH Collection Roma Palazzo Cinquecento and for sharing such informative review about your previous stay with us. Indeed, our location is undeniably strategic for everyone who wills to explores the city in a general, access the most importantly known touristic points, and for those with It's very punctual plans around our beautiful city. We have read and considered all your comments for quality reasons. Thank you and hope to welcoming you soon again! Arrivederci! Nice Mucavele - Guest Relations Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for taking the time to share your experience with us. Feedback from our guests is always invaluable.We are glad to hear that you noticed the cleanliness and spaciousness of the bathroom. Our priority is to provide a comfortable and welcoming environment, and cleanliness is a key aspect that we pay great attention to.I understand that the design of the rooms may not have fully met your expectations. However, our approach aims to combine a modern aesthetic with functionality to create an atmosphere that promotes relaxation and comfort. We continually strive to meet our guests' expectations, and your feedback is extremely helpful in this process.Regarding the ongoing construction outside, we apologize for any inconvenience it may have caused. We want to emphasize that these improvements are intended to enhance the surrounding area, making it even more vibrant and appealing for everyone. We are confident that once completed, they will bring benefits to both our guests and the local community.Finally, concerning breakfast, we would like to inform you that our buffet offers a varied selection of fresh, local dishes. If you decide to return, we are sure you will find something that suits your taste. Additionally, the surrounding area is filled with cafes and restaurants, ideal for starting your day with a great meal.We hope to have the opportunity to welcome you back, offering you a stay that exceeds your expectations.Best regards, Giusi Gabriella Antenucci Guest RelationsNH Collection Palazzo Cinquecento
Tài Khoản Khách
Junior Suite có tầm nhìn
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
17 đánh giá
4.8/5
Đáng Kinh Ngạc
Đăng tải vào 6 thg 9, 2024
地理位置優越 步行5分鐘就到火車站🚉 早餐豐富🥳
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for choosing our NH Collection Palazzo Cinquecento and for sharing your review with us.So happy to know that you have enjoyed the benefits of our convenient location, nearby the most important key attraction and well connected to the the other key locations around Italy as we stand few steps away from the most important train station : Termini Station. We have taken note of all your comments as we hope to welcome you back in our beautiful Rome.Our best wishes Nice Mucavele - Guest Relations Manager
Phản Hồi Từ Khách Sạn: Dear Guest,We cannot be happy enough to express our feeling of accomplishment from such positive review! We thank you for choosing our NH Collection Rome Palazzo Cinquecento and for sharing your review with us. We are happy to know that you have enjoyed your stay with us, in our carefully designed rooms, enjoying the advantages of our strategic location in the center of our beautiful Rome.We look forward to welcoming you back,The warmest regards,Nice Mucavele - Guest Relations Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your detailed feedback on your experience at our hotel NH Collection Palazzo Cinquecento. We are happy to know that you enjoyed the size of the bathroom and the quality of food in our restaurant. Although we understand that the room might turn out to be a bit small, we are pleased that the bathroom met your expectations.Regarding the tourist tax, we understand your concerns and apologize for any inconvenience. Ongi città italiana provides a common tourist tax , per single guest, which in the case of Rome is € 10. We constantly try to provide excellent service and carefully evaluate the feedback of our guests to improve their experience.We are also happy to offer a pleasant view from the room, as shown in the photos you shared. We hope you will consider visiting us again in the future and experiencing other positive aspects of our hotel and its surroundings. Thank you again for choosing to stay with us.Giusi Gabriella AntenucciGuest Relations
Phản Hồi Từ Khách Sạn: Dear Mr. Xishanermao,We thank for choosing NH Collection Palazzo Cinquecento and for your time invested in sharing such an important and detailed feedback about your previous stay with us. We take guests' feedback as an opportunity to address the aspect that restrain us from achieving our ultimate goal – to offer memorable experience to all our guests. In the other hand, our team has been thoughtful and sorry for the uncommon inconvenience you have encountered related to the mentioned issues occurred during your experience with us.Kindly know that we have already shared with our key team as we look forward to welcoming you back to create experiences that are aligned with our quality standards.Thank you once again.Yours sincerely,Nice Mucavele - Guest Relation Manager