Các đánh giá Rome Art Hotel - Gruppo Trevi Hotels

The room is clean but they overcharge me on the city tax and has yet to refund me.

整體房間比較乾淨、空間也大，位置很好，去一些周邊景點都很方便，樓下餐廳便利店也很多，晚上人來人往不會覺得害怕，唯一的缺點是晚上稍微有一點吵，因為是臨街，第一天我是戴着耳機睡的，街上的聲音很明顯

Le ménage était fait tous les jours dans la chambre (lit, serviettes, sol etc.) donc rien à redire. Le personnel était également très accueillant et à l’écoute. L’hôtel est situé à 4min à pieds de la fontaine de Trevi, de la place d’Espagne et est situé à l’angle d’un boulevard commerçant (Zara, Sephora, Under Armour plusieurs magasins de luxe tels que Gucci, Prada, Balenciaga etc.). Le seul point négatif reste les commodités : l’immeuble étant assez ancien les chambres sont très mal insonorisés donc au moindre bruit on entend tout (tv de la chambre à côté, gens qui parlent au téléphone, enfants qui pleurent/crient).

Excelente ubicación, servicio estupendo y muy buen trato.

Buen hotel, con excelente ubicación.

空调只能固定在 33℃, 不能調，室內溫度 28℃, 難入睡。

Hotel spettacolare. Ubicato in posizione centralissima. Abbiamo soggiornato una notte e siamo stati non bene, di più. Già all’arrivo ci hanno accolto nel migliore dei modi. Stanza situata in un palazzo di fronte l’hotel. Palazzo vecchio, ma stanza ultra moderna. Ci ritornerò sicuramente Il mio voto per questo hotel è 10

Overall we had a great stay and this hotel is perfect for a city break. It has everything you need, the location is perfect, 5 minute walk to the metro with direct access to the station for airport trains and route for Vatican city. It is only a 10 minute walk to the spanish steps and only about 5 to the Trevi fountain where there are so many shops/bars/restaurants! From this hotel, you can walk to all the tourist sites/landmarks. The room we booked a double but requested a twin directly with the hotel which was kindly accommodated. Nothing to fault with the room, comfy beds, great shower, heating/AC, even a mini fridge (extra charge but decent price) but just fill yourself! Cleaner every day who made up the beds, refreshed the towels and tea station which is not often done for a city break stay! Tourist tax paid on arrival was €60 for 4 nights as expected. We were able to leave our luggage the day of check out so we could go out before heading to the airport which is always handy. Could have probably done this on arrival too. There can be noise at night/early mornings so bring ear plugs if you’re a light sleeper! The only thing we worried about was our room being across the road (not in the same building as lobby) but this didn’t bother us, just like being in airbnb! Overall great stay and would definitely recommend.

I was initially sceptical about this hotel after reading a few negative reviews, but I can honestly say it exceeded our expectations. From the moment we arrived, the staff were exceptionally friendly and went above and beyond to ensure we had the best stay. The lady on reception even took the time to recommend great places to eat and explore by drawing on a map, which really added to our trip. Our room was lovely, with a nice view of the streets. Everything was clean and well-maintained. There was a minor issue with someone knocking on our door early in the morning on two occasions, but that was certainly no fault of the hotel, and it didn’t impact our experience. I’ve already recommended this hotel to friends and family—my parents have even booked for early next year—and I will definitely be returning myself. If you’re looking for a welcoming, well-located place to stay in Rome, this hotel is a fantastic choice!

Hotel with the lobby/some rooms is in one spot & other rooms out/across a cobbled street, up 10 steps, and w/ winding halls. Cute but antique small elevator. No help w/ luggage. Room OK & clean but small; little countertop/closet space. Breakfast varied, hot, & excellent but was back in the main lobby area. Not far from Spanish Steps & Trevi Fountain (closed as becoming a ticketed attraction in future). Taxis can be hard to catch; Uber doesn't come to your exact spot. Beware of nearby restaurants; food is good but some have very deceptive prices & unreasonable bills.

Where do I start I had read some bad reviews especially about the part of the hotel in the building opposite reception. When we arrived we were told that our room was opposite so we were a little worried. As you go into the building it's not the most glamorous. We were taken up to the first floor in a lift that looked like it belonged in the 1920's. Then we went through a door and suddenly it was a different world. Very clean, modern and good air conditioning. It does turn out that the building is occupied by other businesses but that doesn't affect your stay and many hotels in Rome operate like this. You have to remember where you are. Rome us about 2700 years old. The building is about 170 years old. While walking up the stairs you will notice that the steps are bowed in the middle from years of wear. It depends what type of person you are. Whether you think it's not right that they are like that, or, like us, you think WOW, it's amazing how old this place is and embrace the charm. If you are the former, why go to Rome with all the ancient ruins? As for reception staff, we were welcomed by Sonia. She was so kind and helpful and really friendly. We wouldn't hesitate to stay at this hotel again Thank you for your hospitality

I wish I can give it half a point which will be too much even. Worst customer service and the guy at the reception named Raj is totally impolite, not only he is not willing to work but also moke people and show a very bad attitude. We have been to 5 cities in Italy and all the people where welcoming and friendly but one staff like Raj can ruine your whole experience. From another side the rooms are clean and location is close to some attractions which ok if you are fine with some noise and a lot of traffic.

Don't be fooled by this place. Not even close to a 4 star Hotel. Worst costumer service, they have no idea of what hospitality is and breakfast is not good at all. If you can find somewhere else to stay don't hesitate. I don’t recommend this place at all.

Terrible service. Not welcoming at all. The people in front desk are not willing to help and the treatment is awe full. Rooms are ok for a 2 star hotel. Nothing close to the 4 star rating they try to sell. The hotel is in a separate building, with alot of stairs and a very old elevator which makes it very complicated to move bags. The building is shared with private apartments a different types of business