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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.5
Dịch vụ4.4
Vệ sinh4.5
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Tất cả đánh giá(87)
Đánh giá tích cực(80)
Đánh giá tiêu cực(7)
Zhangmingming
Phòng có 2 giường cỡ queen
Lưu trú vào Jun 2022
Người đi công tác
1 đánh giá
1.0/5
Đăng tải vào Jun 24, 2022
Room is spacious and clean, all fitting and furniture seems like brand new, the burger and chips is great taste.
Checked in around 5. Got to my room and found that the toilet seat was detached and sitting on top of the tank with the garbage can on top. Called down to the front desk and was told someone would be up to fix. Around 8pm I walked down to the front desk to let them know no one had been up yet. Again assured that someone would be up to fix. I checked out at 11 this morning. I wonder what would have happened if I'd said 'yes' to signing up for bonvoy, hmm. If you enjoy being undervalued as a consumer, this is the place for you! If not, I'd avoid.
Dịch
Verified traveler
Lưu trú vào Mar 2024
Khác
1.0/5
Đăng tải vào Mar 19, 2024
The reception staff was rude. Although the building is new, the staff exhibited very rude behavior and lacked any professionalism. We were waving our hands in the entry vestibule not being able to open the door, clearly indicating that we were checking in, but received no response. Despite seeing us, they didn't open the door, and another guest had to do it for us. Furthermore, the staff didn't offer any apology. When we requested an early check-in in the afternoon due to our children needing to sleep, the way they declined felt aggressive to me. I don't understand why and felt very bad. I will not be recommending this hotel to my friends.
Dịch
Kiranpreet
Lưu trú vào Feb 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào Feb 21, 2024
Great property! I am happy to stay here again and again. Amazing staff & cleaniness. By far the best Marriott I have ever stayed. Very warm and modern touch .
Dịch
Celia
Lưu trú vào Jan 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào Jan 5, 2024
We chose this hotel because it was near the Auditorium Theater, where we had tickets for a show. The staff could not have been more pleasant and helpful. When we had a little trouble with transportation, they helped us get an Uber. The room was clean and comfortable, and the made-to-order breakfast in the morning was delicious. We would absolutely stay here again.
Dịch
jason
Lưu trú vào Mar 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào Mar 10, 2024
Very clean. Excellent staff. Parking was safe. Great neighborhood
Dịch
Rashad
Lưu trú vào Feb 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào Feb 1, 2024
Great looks and modern style. Feels like a 4 or 5 star hotel.
Dịch
Patty
Lưu trú vào Sep 2023
Gia đình
4.0/5
Rất Tốt
Đăng tải vào Sep 2, 2023
There was so much noise from the room above us at 2am that it shook the sprinkler cover off from the ceiling. It startled my whole family. The hotel was very good about handling the situation.
Dịch
vly
Lưu trú vào Aug 2023
Gia đình
1.0/5
Đăng tải vào Aug 28, 2023
We stay 3 night hotel 4 people but bathroom is curtain after shower bathroom is all over water I asked many time no body help to change to room I look at other room shower area glass cover no water come out I’m asking refund but hotel is refuse to refund if you stay hotel first look bathroom are if they curtain don’t book it no stuff to clean we used towel towel to clean I’m going to 1 star this hotel courtyard by Marriott hotel downtown rochester Ny
Dịch
Shannon
Lưu trú vào Dec 2023
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào Dec 17, 2023
Very clean and comfortable hotel! Would definitely stay again!
Dịch
Patricia
Lưu trú vào Oct 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào Oct 23, 2023
Hotel was clean and comfortable, but noisy. The street noise was surprising.