The Ixian Grand & All Suites

I can’t rave about this place enough. Perfect destination if you’re looking for a romantic couples holiday. The staff provided 5 start service throughout our stay and were super helpful. The hotel itself was gorgeous. We paid a little extra for a spa bath and beach view which I would 100% recommend doing. There was a good variety of food - especially good for picky eaters like myself. The drinks were good and the beach/pool cannot be beaten. I saw many people complain about there not being anything within walking distance of the hotel. However it is only a 20 minute taxi journey to the old town costing around 13 euro and is absolutely worth the trip out. I must say this hotel is probably the nicest i’ve ever been to and absolutely worth every penny

From the moment we arrived we were treated well and wowed by the spectacular foyer and welcoming reception area. The check in was smooth and we were very kindly assisted to our room by a very pleasant concierge who graciously declined our offer of a tip, saying that it wasn't needed. We arrived late at night, after the restaurants had closed but they provided sandwiches and drinks to satiate us overnight. The staff were very pleasant and always greeted us with a smile. The all inclusive buffet was extensive and varied, so you could try something different from the available selection each day. (NB: I think if you were staying longer than a week you might find the overall selection repeats and you could feel a little limited). The cocktail were good and plentiful as was the ever smiling service. Our booking in the a-la-carte restaurant was a very pleasant evening indeed. The food was very tasty good quality and elegantly presented. My wife enjoyed the full 'Fabulous' facial and the spa staff were extremely pleasant. Shout out to Evi and Ausra for the exceptional warmth and friendship they have shown to us too. The local buses were easy to navigate to nearby towns or places of interest and there were taxis available for those more specific places. I would certainly recommend this hotel if you would like to kick back and enjoy quality nightly poolside entertainment, a great ambience, beautiful scenery and a great eating and drinking experience.

No complaints about the hotel itself. Very clean and staff were really friendly. Food in the restaurant was nice and good option for all inclusive drinks. Beds were really comfy and rooms were kept clean to a high standard. However, on the 6th night out of 7, I became incredibly unwell with what I thought initially was food poisoning - couldn't get out of bed for the remainder of the holiday and didn't think I would be fit to fly home. What is concerning is when my partner went down to reception, all staff were wearing face masks and another guest in the hotel had become ill by the pool. This made us think that this was actually a stomach bug as opposed to food poisoning. My partner didn't ask why staff were suddenly wearing face masks but I can see from another review from a guest at the hotel at the same time as us, that there was apparently a flight of passengers arrive with reported sickness. None of this was communicated to guests at the hotel, so we also had the option to wear masks to prevent illness. We returned home yesterday and my partner immediately became unwell with the same symptoms as myself. This is a disappointing end to an other wise lovely holiday in a nice hotel. Better communication and hygiene could have prevented this from happening.

Really enjoyed our stay at this hotel…..plenty of Sun beds ….fabulous beach front location. Food good …Loved the swallows flying about. Staff excellent. Had a fantastic facial by Eva in the spa…..best facial I’ve ever had, expensive but worth it. Really good to be able to get to Rhodes old town on the bus….20 minutes or so. We’ll be coming back

The first few days of our trip were lovely. We had paid extra and upgraded to a sea view room which was worth every penny and had been looking forward to the trip. On our third day here we noticed that staff members began wearing face masks and were concerned but nothing was said to any of the holiday goers so we didn’t think too much of it. That afternoon I became violently ill. My partner went to reception to find out if there was anything they could do and mentioned that he thought I might have food poisoning to which they replied ‘no it’s travellers bug’ they told me not to eat until the sickness had passed. I spent 2 days of our expensive 5* holiday in my room and now my partner is also sick and neither of us can face the food after we can only assume has been contaminated. I have heard of several people becoming ill during our time here and the hotel aren’t doing anything about it or even making people aware that there’s an issue. I feel that we have wasted our trip here that we were so looking forward to and haven’t been able to do many of the things we had planned to do. We are utterly dissatisfied and wouldn’t recommend staying here. Also the spa staff are relentless. I had come here considering a spa treatment only to be hounded on my first day unable to get away and them not taking no for an answer. My partner and I have felt we have to avoid them.

I visited the Aegeo Spa for a massage. The spa fecility is beautiful, they have anazing products as well. My therapist was Mariana and she was absolutly amazing. She's noticed my problem areas and she has concentrated on them to ease my discomfort. I would deffinety recommend it to anyone.

Yesterday I had the pleasure of experiencing the massage session with Aggelos at Aegeo spas at The Ixian Grand Hotel, and I can confidently say it was one of the best massages I’ve ever had. I highly recommended Aggelos to anyone looking for a skilled and compassionate massage therapist.

Firstly I would like to say that we enjoyed our stay at the Ixian Grand. We have travelled to many, probably more than 12+ 3* - 5* AI hotels in Europe, usually with tui. This year we chose Jet 2 who rated this hotel as 4.5* In our opinion this accommodation is a hotel of 2 halves. The swim up rooms with jacuzzi that face out to a sea view are definitely 5* especially as they can choose to eat all 3 daily meals in either of the 2 ala carte restaurants on site. However our garden room, although a reasonable size and bright and airy with a modern decent sized bathroom, good shower and efficient air can, bathrobes and slippers along with a comfy bed we can only rate as 3* Why? The room was stark, just painted white walls with no embellishment's of pictures, no throws etc on the bed to add interest to the decor and plain drab coloured curtains. The wardrobe space was insufficient for a 2 week stay with very few coat hangers and there were no drawers. The balcony was a solid construction so when sat down you could not see the garden area and it was overlooked by another balcony face on. Pigeons were roosting over the balcony and inevitably there was a lot of pigeon poo. The main dinning area is run efficiently so no long wait for a table, but once again I would only rate the food selection as 3* Why? At breakfast it was the usual you expect served and cooked well. But I could not see any omelettes being cooked to order, there were pieces of fruit available but no fresh fruit salad, it was tinned and the yoghurt was serve yourself from a bowl, no individual pots. The fruit juice was made from concentrate and can someone teach the waitress that the tea bag should be put in before the hot water. Lunch was Ok just a mini version of the evening meal, but there were no cold meats or tuna etc to make yourself a salad. Although there were pre made up salad's which are not to every British persons taste. At the evening meal you only get 1 choice of soup, albeit always very tasty, at a 4* we have always had 2 choices. Again no cold meats etc to make up a salad. The cheese board was very nice but there were no crackers or grapes. The desserts were predominately Greek, very very sweet and no cream etc just a selection of ice cream. The fruit was the same every evening just grab a piece or choose from pineapple , apple and kiwi slices. We got very bored with the food into our second week. The pool bar food are trying too hard, it was so laden with squirty cheese I felt sickly. The cocktails are poured pre made, the beer is gassy and flat and the wine is just about drinkable, all you expect from a 3* The area around the front of the hotel is Ok but venture out and it is very shabby, covered with litter and good luck crossing the main Rd to catch the bus into Rhodes. If you have taken the time to read this very long review We would just like to say we enjoyed our time at Ixian Grand, despite the above, mainly because we didn't pay a 4*price. I would also like to add

Staff are fantastic, kind, caring and helpful. Food mainly very good however each night is themed but for instance on BBQ night there was only 1 BBQ dish but on fish night 90% of all main courses were fish. My partner is not fond of fish so caused problems. The spit roast food is always over cooked. The pastry chef really loves covering a lot of their sweets in syrup and sugar . Main flavours if ice cream but a hotel like the Ixian should have more modern flavours like salted caramel or coconut. The rooms very comfortable with great showers. The drinks in the mini fridge is with the hotels complements however there is nothing to tell you that in the room so you don't try it.