Tài Khoản Khách
20 tháng sáu, 2024
The hotel had a great room, bed, and breakfast. I slept well and enjoyed my stay. But, the shuttle bus mentioned in the website runs at times only every 45 minutes. It is a 20 minute ride to the hotel. I just missed one bus watching it drive past 6 minutes late . Meaning if I waited for the next shuttle it was nearly 70 + minutes to get to the hotel. I decided to opt for an Uber at £22. As it was cold and rainy. There unfortunately is little seating inside Gatwick airport to wait and the bus stop is a walk from the terminal. The next day I tried to order an Uber to the car hire and it appears the location of the hotel does not have many Ubers around it and took 25 minutes to get one. I am informed the shuttle to the airport is quicker as it is the first drop off, I was also offered by reception to call a local taxi after the delay. I would stay here again bearing in mind the transport limitations. I did explain to the hotel reception that my expectation was a more frequent bus service and more transparency on the hotel web page including the details of the bus service would have been beneficial in deciding to book or not. Most other hotels in Gatwick were being serviced at 15 minute intervals. I was told management would be told but I did not hear from anyone.
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