Richard C
ngày 4 tháng 6 năm 2024
I had a wonderful experience at this hotel, thanks to the clean and beautifully turned-out facilities and the exceptional staff. The room was great, and the mattress was the best I have ever slept on. However, my stay was somewhat marred by the hotel's location next to the Toby Carvery. The car park of the Toby Carvery seems to be a popular gathering spot for youngsters with modified cars and motorbikes, who unfortunately tend to rev their engines and show off their straight-through exhausts. This noise can be quite disruptive, especially for light sleepers. Moreover, I was awakened at 6:00 AM by a truck parked under my window, which caused a significant amount of noise and belched fumes into my room. As an asthma sufferer, this was particularly problematic and forced me to keep my windows closed, which was less than ideal in the warm weather. Despite these issues, the hotel staff were incredibly kind and understanding when I brought my concerns to their attention. They informed me that Toby Carvery receives deliveries on Tuesdays and Thursdays and suggested that guests who are sensitive to noise request rooms facing the river for a more peaceful experience. Overall, while the hotel itself is lovely and the staff are wonderful, the noise from the neighboring Toby Carvery is something to keep in mind when booking a stay. I would recommend this hotel, but would caution light sleepers or those with respiratory issues to request a room away from the car park. In the photo one of the trucks left but this one remained behind
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