"Một khách sạn tuyệt vời, gần đường cao tốc cho đêm trước khi đến Heathrow cho chuyến bay sáng sớm. Chỉ 3 ngày trước khi đến, tôi nhận được email báo rằng chỗ để xe đêm sẽ là £ 7.50 cho đêm. Thật tiếc vì không có gì để nói trong đặt phòng, biết rằng có tính phí đậu xe qua đêm"

"Phòng có mùi hôi nhưng nhân viên rất dễ thương"

"Enjoyed my stay"

"Đây là điều chúng tôi cần, khách sạn đáng yêu và bãi đậu xe là một điểm cộng, chắc chắn sẽ ở lại đây một lần nữa"

"Very disappointed by the service of this hotel. I used to work for PI and typically always chose to stay with them as it’s pretty budget friendly. This hotel is in a fantastic location as we like to go to London so staying here is convenient. We had to wait a while to be checked in, this is actually the 2nd time I stayed here and we had the same issue last time (we waited a good 20 minutes previously do to the restaurant being busy) the staff member was not very helpful we found. Asked for the name on the booking we told her both of our last names & she just stared at us for a minute because we wasn’t sure who it was booked under- we ended up pulling the email up and giving the confirmation number. In the morning we needed an iron so my partner went down to ask for one, the same lady was working a back to back shift & asked for a room number, my partner told her the name under the reservation & she asked for the booking reference which was on my phone, she told the lady & she stared blankly at my partner until she called me to confirm the room number. I fully appreciated data protection regs etc. but she checked us in the night before & we only wanted an iron. It took around 30 minutes for the iron to arrive which I understand breakfast was in service but we woke up & wanted to head straight out to Oxford street. Room was cleaned to an okay standard, whoever weekly cleans like the skirting board had thick layers of dust & the aircon did not work properly in our room. Temp would go as low as 17°C which when I worked for PI 19° was the lowest so not sure if ours was faulty. Didn’t complain about this though as the FOH team member did not come across approachable at all & we was only there for 1 more night... I was woken up at 5am but someone above thumping around. Although a lot of negatives mentioned the location & price of this hotel means we will probably book again. PI need to invest more in staff as I fully appreciate working back to back shifts & working all the time morale will probably be low. It’s a shame I have to write a poor review but still no survey has come through yet & I hope the next time I stay at this hotel more FOH will be deployed to offer a better experience to guests. Budget cuts on labour is massively impacting the quality of service at this hotel."

"Greatttt"

"Khách sạn đẹp"

"Lovely clean Premier Inn. We stayed and went to London. The staff were so helpful and friendly and Tom you were so kind and extremely nice and couldn’t do enough for us, breakfast was lovely would definitely recommend and stay again, lovely experience ☺️"

"Ngôi làng đặc trưng thực sự. Một chút không khí sắc và bữa sáng rất trung bình. Bãi đậu xe kinh khủng và đắt tiền nhưng một kỳ nghỉ ổn"