Al Marjan Island - Marjan Island Blvd - Jazeerat Al Marjan, Ras Al Khaimah, Emirate of Ras Al Khaimah, United Arab EmiratesXem thông tin khách sạn
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1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
96 đánh giá
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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.3
Dịch vụ4.4
Vệ sinh4.4
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Tất cả đánh giá(96)
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Tầm nhìn ra biển tuyệt vời(6)
Bữa sáng ngon(6)
Đánh giá tiêu cực(4)
Ftoom
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 7, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 8, 2024
Amazing experience! Everyone was so friendly. The pool is perfect! They also take you to the beach and back with a golf cart.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ftoom, We're absolutely thrilled to hear you had such a fantastic time with us! Your kind words about our team members and facilities mean the world to us. We can't wait to welcome you back for another amazing experience!Sincerely, Manas LalDirector of Operations
Pat
Phòng Twin Superior với tầm nhìn biển từng phần
Lưu trú vào thg 7, 2024
Một mình
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 7, 2024
The most beautiful resort in RAK. Amazing staff. Great service.
Dịch
Phản Hồi Từ Khách Sạn: Dear Pat,Thank you for sharing your feedback. We’re overjoyed to have given you a wonderful experience. We're looking forward to your future visit!Sincerely, Manas LalDirector of Operations
Samrat B
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 12 thg 8, 2024
I had a good stay . The hotel is clean and well-kept, which I appreciated. The outdoor pool was great, especially with it being right on the beach—perfect for relaxing. The indoor pool was a bit small, though. Breakfast was decent, but I wish they had more vegetarian options. Overall, it’s a good place to stay if you’re on a budget and want to be by the beach.
Dịch
Phản Hồi Từ Khách Sạn: Dear Samrat,It is always a pleasure to receive positive feedback. We will definitely share your comments with our team members and please allow us to address the vegetarian options to our culinary leaders in a constant effort to improve our guests satisfaction and experience. Thank you for your patronage. We hope to see you again soon!Sincerely,Manas LalDirector of Operations
Lilet Eslera
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 8, 2024
Vợ chồng
4 đánh giá
3.5/5
Đăng tải vào 4 thg 10, 2024
My husband and I stayed at the hotel for three nights. Our arrival experience was very welcoming. The room was clean, and the breakfast was delicious.
Dịch
Phản Hồi Từ Khách Sạn: Dear Lilet,Thank you for your feedback! We’re delighted to hear that you and your husband had a welcoming and enjoyable stay with us. It’s great to know that you appreciated the cleanliness of your room and enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back to Pullman Resort Al Marjan!Sincerely, Manas LalDirector of Operations
Manav Samota
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 21 thg 7, 2024
Overall, it was a good experience, but need to have more check-in counters, extended hours for swimming pool use, and should have entertainment shows and activities like other 5 star properties, especially on weekends.
Dịch
Phản Hồi Từ Khách Sạn: Dear Manav,Thank you very much for your feedback following your recent stay at our resort! We’re glad to know that you had a good experience. Your feedback is of utmost importance. We take good note of your suggestions and will share to the concerned departments in a constant effort to improve our guest experience. We hope to welcome you again soon!Sincerely,Manas LalDirector of Operations
Tài Khoản Khách
Phòng King Superior với tầm nhìn biển từng phần
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 6 thg 8, 2024
I wish if coffee available at the room, I found only tee but some people like me drink coffee
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you very much for sharing your feedback. We're pleased to learn about your excellent stay. We appreciate and shall take note of your comments about the coffee amenities. Please allow us to address this concern to our concerned leader, rest assured that we’ll do our level best to rectify this issue. Please accept our sincere apology.Our team is committed to delivering quality service, and your feedback is very significant encouragement to us and our team members. We look forward to serving you again soon! Sincerely,Manas LalDirector of Operations
Tài Khoản Khách
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 12 thg 7, 2024
No potable water in the room !
No toothpaste in the wash room !
Swimming pool very clean and nice
The view from the room was amazing
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, We appreciate your time to post your feedback. We're glad to know that you’re happy with the pool and your view from your room. On the contrary, we're sorry about your comments regarding the room amenities which we had addressed to our housekeeping service team to ensure that such necessities are not forgotten in the future. We sincerely apologize for the inconveniences caused.Your satisfaction is our priority. We look forward to serving you again soon! Sincerely, Manas LalDirector of Operations
Moonyhoney
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 1, 2024
Vợ chồng
18 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 26 thg 2, 2024
Big rooms, nice view and good breakfast. Good staff !! Nice stay will visit again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mohamed,Thank you so much for your kind feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We look forward to your next visit here at Pullman Resort Al Marjan Island. With all our very best wishes,Laurent NouryGeneral Manager
rahimSana
Phòng King Superior với tầm nhìn biển từng phần
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 6, 2024
had an amazing stay. had opted for two meals and both were delicious as one can ever have it.
Even got an extension on checkout from Mr. Houssam (front desk).
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Rahim,Thank you for your feedback. We're very delighted to know that you had an amazing stay at Pullman Resort Al Marjan Island. We're glad that you're happy with your meal package and late check-out. Thank you for your kind appreciation to Houssam. Rest assured that we will pass along your praise.Thank you once again for sharing your experience. We look forward to welcoming you back very soon.Sincerely, Laurent NouryGeneral Manager
Rachel
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 6, 2024
Vợ chồng
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 6, 2024
We loved our room with a balcony overlooking the sea, and had wonderful customer service. Great place!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Rachel,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island.It is very gratifying to learn that we were able to deliver high level of customer service during your visit. We thank you for recognizing our colleagues for providing exceptional service.Once again, thank you for taking the time to post your review. We look forward to welcoming you back soon.Sincerely, Laurent NouryGeneral Manager
Fady Boules
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 5, 2024
Vợ chồng
4 đánh giá
1.0/5
Đăng tải vào 2 thg 6, 2024
It was not as expected, the inner pool & jacuzzi facilities need cleaning and maintenance.
Breakfast was good with many various options
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Boules,Thank you for taking the time to tell us about your experience at Pullman Resort Al Marjan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Laurent NouryGeneral Manager
Tài Khoản Khách
suite có giường cỡ king(Marjan)
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 4, 2024
The Pullman Ras Al Khaimah Hotel fantastic choice! Clean rooms and friendly staff definitely make for a pleasant stay. We Enjoyed our time there!
I recommend this hotel ❤️
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest, Thank you for the excellent feedback. Your appreciation of our hotel and services make our day brighter, and we’re always delighted to serve happy guests like you.Thank you for your patronage and recommendation. We’re overjoyed to have given you a wonderful experience at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager
Houta Houta
Phòng Premium Giường cỡ King có Ban công
Lưu trú vào thg 2, 2024
Gia đình
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 2, 2024
Nice and good
Dịch
Phản Hồi Từ Khách Sạn: Dear Houta, We sincerely appreciate the excellent review you sent us over. Thank you for placing your trust in us. Our entire team deeply appreciates it.Our goal is to provide excellent customer service and satisfaction to all our guests. Thank you for your patronage. We look forward to having you back with us at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager
Người Dùng Ẩn Danh
Phòng King Superior với tầm nhìn biển từng phần
Lưu trú vào thg 9, 2023
Vợ chồng
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 9, 2023
The reception is quite lazy, else than that everything was okay. Make sure you call them right after your booking for confirmation otherwise you might have to wait for more than 30mins on hold.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest Thank you for sharing your experience from your recent stay. The concerns that you have highlighted about the reservations / reception team has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made.Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes,Manas LalDirector of Operations
Tài Khoản Khách
Phòng Hạng Thượng với Tầm nhìn Biển một phần
Lưu trú vào thg 2, 2024
Gia đình
2 đánh giá
3.0/5
Đăng tải vào 15 thg 2, 2024
We had a pleasant stay, but it seems that the hotel is understaffed. There were no staff members in the kids' playroom, and the bright light from the Aircon controller kept us awake at night.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. Your concerns had been highlighted and will definitely share to our team. Rest assured this will be taken seriously for improvements to be made. We sincerely apologize for the inconveniences caused.We always strive to provide quality service and satisfaction to all our guests. Thank you for your patronage. We look forward to having you back with us.With all our very best wishes,Laurent NouryGeneral Manager