Các đánh giá Holiday Inn Resort Qionghai Guantang

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

This hotel is just OK. Definitely not worth the price unless you're planning on spending a lot of time in the hot springs. No bathtub in rooms. Restaurant doesn't have many items on the menu. Staff is friendly. Hot springs are good

酒店服務很周到特別是Vicky，退房離開後遺忘的東西第一時間幫我快遞到下一站亞特蘭蒂斯酒店，最驚喜意外的是她讓她朋友幫我們升級了亞特蘭蒂斯的酒店。酒店的温泉舒服應該不是鍋爐水，這個價格性價比實在是太高了，推薦👍

寶藏親子酒店，體驗感非常nice！很適合作為海口週末親休閑，躺平遛娃。酒店從早到晚童樂節目安排滿滿，温泉老少咸宜。酒店的服務每個細微之處都讓我們感受到用心。會主動詢問用餐的是大人還是寶寶，寶寶粥會主動避開胡椒粉、確認是否放鹽。服務有求必應，特別感謝賓客關係主管Ariel，主動幫我們解決了實際問題。小朋友開心，大人舒心。值得二刷！

帶娃出行最佳地點，有晃晃俱樂部（小朋友），邊看風景（白石嶺）邊泡温泉很愜意，温泉魚療是目前去過最好的點了，餐廳的鹽焗鴿子比較下飯，早餐種類多，現煮河粉味道很好，無糖燕麥麪包是我的最愛，前台李經理非常熱情，贈送了果盤和遊戲幣，用贈送的遊戲幣還抓到了娃娃，大小朋友都玩得很開心。

酒店位置很好，安靜舒適，內部的小童遊樂區，游泳區，温泉池，還有泡泡區（温水，對小朋友非常友好），套房按需求安裝了床欄，因為帶兩個小小朋友，就餐不方便，餐飲客服部的胡少玲又貼心的安排送餐服務，就餐時幫我們指引，並給小朋友送了小恐龍禮物和小蛋糕，下次還會選擇這家酒店，推薦哦

雖然有個小插曲，接站的等待時間稍久，但不影響入住心情，服務還是不錯，給我們安排歡迎水果，多贈送我們一份早餐，也安排在高層，視野好； 由於位置稍偏，晚飯就在酒店解決，點了糟粕醋火鍋套餐，味道還行； 有多個温泉♨小池️可選擇，還有汗蒸 總體來説，住得還是舒服，依山傍水，空氣也好

小朋友在酒店的小童樂園玩的很開心，坐了小火車、參加了廚藝課，還參觀看了小童戲劇，小童樂園的哥哥姐姐對待小朋友很有耐心，特別是熊貓姐姐、兔子姐姐、叮噹姐姐和刺蝟姐姐對小朋友很熱情，游泳池的符大姐也很熱心！下次還會再來的！這次旅程很愉快！

服務：辦理入住、退房時服務員會很耐心回答你的問題，不會敷衍你。入住期間對於客户提出的需求很快給到迴應。 比如：我想多要幾瓶水，剛掛完電話沒幾分鐘就有人送來了，用餐期間服務員會主動告訴我哪些菜性價比高。還有就是會很用心為小朋友準備活動，餐廳裏會有工作人員打扮成小丑的造型，提醒小朋友們活動開始的時間、活動主題，給我的感覺就是完全融入進小朋友們的世界裏，用小朋友們喜歡方式來和他們交流。 設施：設施不算很新，但也不差。 環境：遊樂園那種歡樂的氛圍感。很適合親子度假入住，因為有不同主題的温泉可以泡，温泉、泳池設計都是貼合小朋友的。可以放心讓小朋友們玩。 這家酒店整體入住下來體驗感還是不錯的。如果入住想要非常安靜的環境可能不太適合，畢竟是親子假日酒店，小孩子吵鬧聲總歸是有的，但服務各方面都還是不錯的。離機場開車半小時左右時間，方便趕飛機，入住後就案例給身邊的朋友。如果下次來萬寧還會入住這家酒店。