Tài Khoản Khách
1 tháng sáu, 2024
We have stayed at Monte Carlo for a week now and below is my review of the hotel itself. Upon arrival, you are greeted with cool towels and a welcome beverage. From here the experience I would say is fine. The hotel guests are 90% Russian, so being English, we felt like we were on an alien planet. There were multiple occasions every day where they would also speak to staff like rubbish, the majority of them are extremely rude. We relished in hearing other British guests. We heard 3 English families out of our week stay. Every single other person was Russian. It did also seem that the hotel catered more toward the Russians and English is not well-spoken for most of the employees at the hotel. The entertainment is quite poor, the music by the pool is the exact same playlist every single day as well as the fever dream-esque music in La Café that is played on a never-ending loop, comprising of Con te Partiro and We are the World. After day 3, I’d already had enough of it. By day 7 it just really annoyed me. The evening entertainment was extremely poor, the ‘Light Show’ was genuinely a guy in a black suit with an LED ***** wrapped around him twirling some light sticks for 20 minutes; it was laughably underwhelming and a little embarrassing to call it entertainment for a 5-star resort. One thing to note if you have an intolerance. There are ZERO allergen cards on the food and they rarely had the correct English name against the food tray. The actual food being given was a 5/10, very basic and nothing special at all. The room itself was also not overly impressive for a ‘Superior Sea View’ room. There was nothing overly noteworthy about it and the view wasn’t the greatest as a lot of buildings were in the way. Also, do NOT use the Hotel’s taxi service. They want on average $10 single way to Soho square which is ridiculous. Use the app InDrive and you can get a taxi to you within minutes to take you to Soho Square for £2.50. My partner also got food poisoning on the 5th day and was ill for the rest of the holiday. We believe it to have been raw egg from the omelette. I didn't get ill as I am allergic to Egg, so this was the only possibility as we ate the same other than this. This did put a huge dampener on the holiday as she was constantly taking herself to the toilet for the following 3 days. Pros: - well kept grounds constantly being tended to - most staff are pleasant and happy to help (with the little English they have) - The cleaner, I believe his name was Ayad did a fantastic job and added different fixtures to our bed every time we came back from lunch. - Hotel remembered our birthday and provided a cake - Food rotation on a daily basis was ok. - Large heated pool Cons: - 95% rude Russians. - Employee's English is very poor - Food complexity/rotation quite poor - Entertainment is poor - If you have an allergy, there is no labeling. Also, the cards against the food were normally wrong. - Not enough tongs, a lot of cross-contaminatio
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