Room looked clean on the surface, but after 5 minutes walking barefoot on the floor, the soles of my feet were black. The half-inch gap around the door and thin windows provided no insulation from the loud noise of the street and freeway out fromt. Worst of all was getting awakened ar 5 am by the desk staff pounding on our door and shouting that our room was supposed to be vacant and we needed to leave immediately. Apparently. the person who checked us in had forgotten to mark our arrival in the computer so we were marked a no'-show. After three minutes of being shouted at and treated like an intruder, the woman made a curt apology and left. But after such a horrible experience, we couldn't get back to sleep. Being awakened at 5am is bad enough. but dealing with an angry, shouting staff member made it so much worse.
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