Hotel Eloisa

Clean and tidy, very central position

Very slow check in - 10-15 minutes to get in a room at 8pm is not ideal.

El servicio fue muy bueno, las instalaciones son muy limpias, la ubicación del hotel es perfecta, en general puedo decir que fue una excelente opción.

I will never stay in this place again. The man at the front desk was rude and dismissive. The room smelled bad. The room was tiny. The bathroom had no fan. They only bring you shampoo and toilet paper if you go down and ask for it. The price was too high for such a run-down place.

The location is good - close to the Malecon, good restaurants, and a great café called A Page in the Sun. The front desk crew was very rude during check-in and they refused to acknowledge us when we went down to the desk for assistance. Our room was a studio. It was: tiny, no fan in bathroom, the lighting was terrible, NO view, no lamps, only one wash cloth, a goopy liquid in a bowl next to the sink (not sure what it was. Maybe dish soap.) We didn't use it, nor did we use the hot plate or mismatched cheap silverware and dishes. The tiny little refrigerator had no door on the freezer compartment and it was iced over. The bed was not comfortable. The pillows on the bed were great. Hey, there was something to like after all. This hotel may have some rooms that have been updated and are nicer than the one we had, I don't know. But I still would not stay there again due to the rudeness of the guy at the front desk.

First shower the drain was blocked and the water spread in the room . After the air conditioning was very noisy and I had drops of water on the floor. At least they sent fast an employee to resolve the problems

Very friendly staff, daily cleaning, close to beach, restaurants, across the street from Saturday market at the plaza.

We reserved & paid extra for a room with a king bed. When we arrived they said there were no rooms with king beds despite the fact we paid extra for one. No adjustment was made to our room charge to accommodate for that. The hot water was questionable. We never knew whether we would have a hot shower or not. We were provided 2 bath towels and only one wash cloth daily - no hand towels. That was rather disappointing. Location was perfect and the staff did clean our room daily. But I would rate the accommodations as average. It was disappointing to not get what we had paid for.

If you plan to sleep, find another hotel. The bars under this hotel blast music late into the night. Hotel is very noisy. This hotel while very clean and morning staff very friendly (evening staff not so much) the hotel room had nothing, just a basic room. There were a total of 3 outlets, 2 in room and 1 in bath. The staff never left an extra roll of TP and when we went to check out a hair dryer, there were 2 so you were to return them in 10 minutes. The best thing about hotel is close proximity to everything, you can walk everywhere.