Relaxia Lanzaplaya

During X-mas and Old/New Year I stayed 15 days at Lanzaplaya, and it was great again. The weather was superb, and the special dinners/outside BBQ lunches were really fantastic, my compliments to the staff. It’s my fav location to stay, it always feels like a sort of homecoming when I enter the complex/reception. I really can relax here, it just feel good for me. feel The staff is great, all nice and fine people who really do everything to give everyone a pleasant stay. Why always Lanzaplaya for me? -Location: quiet, but central and very close to boulevard, restaurants etc. Everything is clean, outside/inside. Two supermarkets just around the corner. -Food/drinks: very good quality (first time all incl., I enjoyed it). -Appartement: beds superb, spotless clean, big bathroom, all you standard need is available. Good size balcony or terrace. Like the new soap/shampoo dispensers. -Staff: as mentioned, is great. I always make time to talk to them. It’s really nice to get to know the people better, just “hola” and “gracias” isn’t enough for me. They appreciate this, and the contact is really fine. -Pool: nice area with a good bar, and enough good quality sunbeds. Relaxia towels for the pool are available at the reception (deposit). And yes, there’s space for improvement. In the winter period the evening entertainment is in the Music Bar, next to the reception. It’s a huge room, but there’s totally no (nice) a**osphere. It feels cold/empty, not cosy and comfortable. My advice: (please) make this bar more attractive for the quests and arrange a music system that offer playlists for different ranges of age. That’s it for now, see you all soon my friends/hasta pronto! Regards, Jean-Paul

We booked relaxia Olivina in Feb 2023 and in Sept 2023 we received email to say overbooked and offered this hotel. We were not happy about it as we have stayed in olivina many years. We have since found out this has happened to many! So we ended up here and never again! Age range is over 60 easy! Food - dire! No choice. Only pork or fish nothing for children. nYE gala was good but not enough staff and who were working were so rushed. Next day leftovers from gala were offered and twice I had chip butty . One time there was a pile of cheese all mixed up or a pile of fried peppers! The entertainment - dire! The entertainment room is near the reception and it’s like sitting in a social club. People in there look like they are waiting for an ambulance. It’s just awful. So we had to go out every night. So we spent money because we had to and unable to have an evening in hotel. Reception has lot of seats but it’s like a morgue. No a**osphere! The staff are all friendly and the lifeguard and animation guy couldn’t do enough to help by pool etc. Rooms. No view at all. They are clean and okay and have a kitchen if you wish to cook on holiday. Location is central. Beds by pool you need to be up and reserve. Hate this. Yes it’s nothing like olivina and we won’t be back to either !

Absolutely amazing 10 days spent at Lanzaplaya from top to bottom great hotel! The staff were the best very polite and very very helpful. Special Special shout out to Lucia who was amazing for us we got married in Lanzarote and Lucia made everything extra special for us with how nice and kind she was! Nothing was a problem for her she bent over backwards for us…I can say hand on heart the best hotel I have stayed at abroad, had everything you needed and really clean the pool was the best! The location of the hotel was great 3 minutes from main *****. We enjoyed it that much we have booked the hotel again for our first year anniversary 9th May 2025. Not one zero issue with anything or anybody in the hotel.

We had a lovely holiday at Relaxia. Staff were so helpful, we had breakfast and food was excellent and plenty of choice. Our apar**ent was lovely and comfortable, always plenty of hot water and maid service very good. Only down side for us was the steps, which there are rather a lot of. We are in our late 70's and wanted a sea view so they were unavoidable but worth it. We have stayed at Relaxia Lanzaplaya 3 times so know what the set up was like.

Great apar**ents and facilities. No rushing or reserving sunbeds, staff really friendly, clean and modern apar**ents, cleaned every day with fresh towels. Left a bottle of champagne for my birthday with a lovely note. Highly recommend these apar**ents and will be back later this year and next year. Thank you all at relaxia playa.

The accommodation was first class the location couldn't have been better less than 5mins and you could go left or right and there was shops and bars either way and the beach straight ahead the staff were very friendly and could not do enough for you the food was first class I actually for the first time not only managed to cut my steak but I was able to eat it hats off to the chefs relish I highly recommend this hotel

Hotel and food were good. quiet and relaxing but only 2 minute walk to shops and bars. Only criticism is no outdoor seating in an evening to have a drink.

We stayed in the Relaxia Lanza Playa, in Puerto Del Carmen for two weeks in May. We had the absolute best time, while we were here all guests were highly entertained by Alex the resort entertainer. Our kids loved him, he went above and beyond for them. Alex even went home after his morning shift to return with his Nintendo Switch so he could play Mario Cart multi player with them that evening! We ate in the Spanish restaurant onsite one of the evenings too (I’d highly recommend going) All staff were lovely, Especially Lucia on the front desk. So accommodating. I’d have no problem in recommending this hotel. Air conditioning in bedroom and living area for the apar**ent. It’s a Super location. Close to all amenities and a 2-3 minute walk to the beach. What’s not to love!!! ❤️

This was our second visit to the Lanzaplaya for 3 weeks. Again the hotel staff were all absolutely amazing. From reception staff to Bar staff. Special mention to Giovani who kept our drinks topped up and life guard Aday who worked really hard throughout the day. I would of given this 5 stars but had to ask reception twice for our beds to be changed. The beds were then changed 3 times in the 3 weeks. The evening bar was opened in an enclosed room by reception and not many people using it as the weather was so nice. I think the pool bar should of stayed opened when the weather is nice. Many people said the same. The children particularly liked Alex the animation guy. Not many games played in the daytime but Alex makes a brilliant cocktail and made people laugh. I think Alex could do with another persons help. The rooms are fantastic. Very comfortable beds, great shower room, fantastic air con in bedroom and living area, fully equipped kitchen. We took our fire stick for the tv so had loads of channels. Everywhere is spotlessly clean. I will certainly return to this wonderful hotel and would like to thank each and every one of the staff for making our stay wonderful. Booked in to the Relaxia Olivina for Chris**as and hope it’s as good as the Relaxia Lanzaplaya.