Tài Khoản Khách
31 tháng một, 2023
Just returned from a Lake Garda/Venice/Verona holiday with Leger on a Luxuria coach. The itinerary, crew (Lisa and Paul) trips etc were excellent but the two things that let the whole experience down were the Ibis Hotel in Laon which was dreadful and the Shearings feeder coach on the return journey. At The Ibis hotel on our last night, we were told we could not get a meal in the restaurant and would have to find another alternative. When we asked where we could get a meal we were told by the unfriendly, rude and arrogant man on reception we would have to get a taxi to find another restaurant. As there were quite a few people with walking difficulties on our trip, we found this unacceptable and think that Leger need to rethink about using this hotel in the future as, for us, and many others, it put a damper on the whole experience for all of the 29 people on the tour. This was our first Leger tour and we were looking to rebook others in the future but after being disappointed with the Laon hotel, we suffered another blow when we were put on a Shearings feeder coach for our return journey. We expected a Silver Service like we had been driven down on, not a cramped, uncomfortable and dirty alternative. Apart from this, and the Laon hotel, we had a great time but unless things change in the future, we might have to rethink about booking
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