Hostal La Casona Potosi

I am from Bolivia and i really like to travel around my country, my experience here was not one of my favorite, the locations just close to de main center of the city is relly good , the room 1 its ok, but not confortables beds ,and seems to be that they Don't control the noise the others clients make really in the morning, the front desk was ok but dont give you clear information about the breakfast,check out or in ,bad customer service, / i had to wait 40min for the breakfast that at the end never arrived/ , all in all they can work in those aspects, and make a really good staying in Potosí .

We had reservations and checked in to our triple room but as we walked to the second floor there were overpowering gasoline smell/fumes and the floor was slippery. I told the staff and they claimed it was the wax they used to clean the floor and that the smell would be gone in 30 min. They said there were no other rooms available. 30 min later the fumes were making my family dizzy and sick so we left. They tried to talk us into staying. The room itself was dim and shabby. The bedspreads were worn and stained.

The painting on the walls is falling off, lots of hanging wires on the walls. I booked a double bed room but I got a room with two single beds.

Noisy patio. No central heating. No film-possibility. No bed lamp. Extra mantel was good. Photo of the building in the pages of Hotels is different than the view from the street.

This property not only is bear minimum, but falling down. From the door knobs to the light fixtures and the shower everything was falling down. The beds are like rocks with flimsy bed frames and overused pillows. There was a big hole on the ceiling. Felt unsafe and very uncomfortable. The expediría picture as a corner property is faked

The worst experience

El lugar está con buena ubicación. El personal no se esmera por dar un mejor servicio. Están muy cómodos. No tienen ni una plancha y menos se preocuparon por conseguirla. El desayuno es sencillo. Las habitaciones grandes. Baños normales. Buena presión del agua y sale caliente. Solo una vez nos dieron jabón. El personal no es muy capacitado.

El peor hotel que he estado, reserve habitacion individual y cuando entre vi las paredes y el techo con agujeros, podrian salir hasta bichos o ratas, la mampara de la ducha rota, una de las lamparas no funcionaba el interruptor, no funcionaba el agua, tuve que bajar a la recepcion y me dijeron que ahora la ponian, la pusieron pero salia fria, a la mañana siguiente salia tenplada pero sin presion alguna. Tambien le comente al recepcionista de la noche que hacia mucho frio en el hotel si podian poner la calefaccion y me dijo que no... me parece una tomadura de pelo hacia los clientes que hayan hoteles en tan mal estado, se rien de los clientes. Adjunto fotos y video

Não existe simpatia no atendimento, nenhum interesse no cliente, falta manutenção em um local que ainda mantém certa beleza, no quarto que fiquei tinha um buraco no teto, as toalhas eram sofríveis, as roupas de cama surradas, não sei se manchadas ou estavam sujas.