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Đánh giá đã xác thực
Vị trí2.5
Trang thiết bị2.5
Dịch vụ2.5
Vệ sinh2.5
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Tất cả đánh giá(22)
Đánh giá tích cực(6)
Đánh giá có ảnh/video(2)
Đánh giá tiêu cực(2)
NS1990
Phòng Giường King Size Tiêu Chuẩn - Không Hút Thuốc
Lưu trú vào thg 1, 2024
Một mình
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 2, 2024
The man who answered the phone was very helpful and did a huge favor for me when I got to the hotel, thank you for all your help and having a comfy bed available so late in the night! God bless
Dịch
Tài Khoản Khách
Phòng giường Queen Size tiêu chuẩn - Không hút thuốc
Lưu trú vào thg 8, 2022
Một mình
1 đánh giá
1.0/5
Đăng tải vào 30 thg 9, 2022
This was the WORST experience I have ever had at a hotel. First off I checked in at 2pm and they gave me the worst room possible, right near the train station and freeway. Second, I asked to switch rooms, she told me to turn on air conditioner to cancel the noise. This was impossible as the train brakes were screeching right outside the window. Then to top it off the toilet paper holder was broken so they put a whole bunch of duct tape to fix it. Then there was a party going on in the room next to me. People running up and down the hallway. Then they set off the alarm so that went on for a half hour before someone finally turned it off. I just stayed there for a few hours to get some rest. I ended up with 0 hours of sleep. I would not recommend anyone stay at this place.
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2023
Gia đình
128 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 thg 11, 2023
不如上個城市同品牌店好。
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Khác
3.0/5
Đăng tải vào 15 thg 8, 2023
The exterior of the hotel had a fair bit of garbage lying around the car park and it didn't lend itself to looking secure. The staff were not particularly friendly or helpful. The rooms were disgustingly dirty, however the beds appeared to be clean and comfortable. The electricity outlets left a bit to be desired. There was no breakfast and no coffee making facilities. It did have a bar and grill across the street which was a bit of saving grace. There was also bar adjacent I'm not sure that I would recommend it, I believe it featured ladies of the oldest profession.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager
Tài Khoản Khách
Lưu trú vào thg 6, 2022
Vợ chồng
1.0/5
Đăng tải vào 3 thg 7, 2022
Absolutely Disgusting. Building & room were beyond filthy. Hair all over the bed, filthy, damaged walls and a disgusting, smoky smell even though I booked non-smoking. Couldnt get a refund even tho I left after 1 min. I’d literally rather sleep in my car.
Dịch
Phản Hồi Từ Khách Sạn: Dear michelleIC1131RF, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did especially with the condition of the hotel and the cleanliness. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.