Simon T
ngày 30 tháng 9 năm 2024
We recently visited this hotel for 7 nights during the middle of September. The Hotel overall... The lounge area, bar and outside terrace are good, although service is at times a little slow. The food we ate around the pool and upon arrival was very good. The breakfast room is amazing and the egg station is a a great addition, lots of choice for a good wholesome breakfast and self service even for coffee and tea which we liked. However the location is the pearl for this hotel, the best place on the front (pine walk), with lots of nice restaurants in easy walking distance and the pool area built out into the sea is fabulous. Having booked superior ocean view rooms on a high floor upon check-in we were given two rooms, one on floor 5 (top floor) and one on the 4th Floor. The good... The views are amazing from the balcony and are unobstructed as they are glass panelled balconies. Our double room on the 4th floor (405) was quite spacious but despite requesting a double bed well ahead of time the beds were two twins pushed together although they were very comfortable! The not so good... The rooms was a little tired with a tiny double wardrobe and 4 drawers for two people to share. The beds upon request on day 2 were joined together to make a very nice large double The cleanliness of the room cleaning was a little inconsistent and at times was not cleaned until late afternoon, once when my partner had to go and get ready the cleaner was in the room so had to wait. The shower was not great either, hardly any pressure and one day we had no hot water at all. The Bad... The room soundproofing is non-existent and unfortunately we had the 2 elephants in the room above (505) that constantly banged around and walked in hard shoes on the wooden floors very late at night, thus disturbing our sleep on several occasions. We even had to call down to reception to complain about all the noise twice!! The gym is very small with no windows or natural light. The pool beds are not very comfortable, despite several towels being used as they have no padding. Something that in this type of hotel should be standard. While we enjoyed our stay I would not rush back to stay at this location in the future, hence my 4 stars as my overall rating when this type of hotel should be a 5 star hotel for the price!
Dịch