Tài Khoản Khách
26 tháng năm, 2024
We visited Ikos following my parents highly recommending the resort and chain to ourselves and although it was pushing our budget, we pushed ahead and booked the ‘holiday of holidays’. All I can say is this holiday was all that. I cannot express how friendly and helpful all of the staff were, from stepping foot off the transfer, we were treated like royalty. We were greeted with a warm face towel to refresh ourselves to a lovely helpful lady suggesting we headed straight to lunch after a morning of travelling while she checked us in and took care of our bags…at that point we knew we had entered a hotel that really cared and wanted to make us feel welcome. The food was OUTSTANDING, I have read the other reviews on here and I am baffled what others want from a hotel. The buffet had so many options on a daily and catered for so many wants. The staff and the head chef were present every sitting, greeting and ensuring the food was always presented in a way that looked appealing. If you didn’t want the buffet, the choices were endless from Provence (French), Fresco (Italian), Anaya (Asian), Ouzo (Greek), The Garden and if that wasn’t enough, you could eat out as part of the all inclusive offering. All the food from these restaurants was amazing and everything so tasty, with so much thought put into them all and again, if there wasn’t anything you particularly wanted, you could ask and you would get! Yes booking early is advised but isn’t that the same with anything good?! The staff - PERFECT. The staff were/are priceless, they made the experience, from Petro on the pool side, to Dmitri at the Aqua bar, to the beach buddies cleaning the sunglasses to Stella at Ouzo, to Anna at our Dinner on the Beach - thank you for making our holiday so special. There was nothing that they wouldn’t do for you, they truly wanted to see you enjoying your holiday. On our last day, there was no seating available for breakfast, the lady manager (I forgot her name) moved heaven and earth to accommodate our last request. We paid for the deluxe and I’m unsure if I would pay for this again as for us, my husband doesn’t drink so the champagne in the room wasn’t drank and the kids loved the splash pool so the deluxe pool area wasn’t used. However, the room was beautiful with views out of this world and the ability to prebook more meals was very handy, along with the very responsive WhatsApp concierge which dealt with a lot of things very efficiently (Anatasia and Ioanna) The hotel was always clean and tidy, I didn’t see a branch out of place and our room was forever immaculate with daily room service and daily night service, complete with a cookie which my kids found brilliant when we returned on an evening. The pools were spotless and again the staff were very quick to bring you fresh towels while you selected your bed for the day. Yes, there are kids, it isn’t an adults only hotel but there are adults only sections so you can avoid kids if you’d like to. The entertainm
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