Tropical Bay

Nice place nearby the beach. But it’s noisy at night. At least bed sheets are clean, bathroom clean enough.

A run down refugee camp best describes this utterly appalling hotel. The pictures online are deceiving. We arrived at the hotel and full payment was de***ded before we got our key. The room was anything like the 'ocean view' we expected. We looked onto other dilapidated rooms and buildings with a garbage yard right beside our balcony. Inside was utterly disgraceful, linen that had seen better days and appeared soiled, ripped pillowcases, from torn wallpaper to badly laid plastic looking linoleum, a big patched roof in bedroom, filthy looking bedframe and side tables that you wouldn't dare put anything on. Broken cupboard. Those with weak stomachs beware, I'm about to mention the bathroom! From huge cracked tiles on floors, holes in floor, walls and the roof was a plastic sheet! Nothing looked clean anywhere in this whole establishment. We were conned. We de***ded a refund and they refused. We have given them a sufficient time of grace to do the right thing but they haven't. Hence the review now. Now they have 24 hours until this review is posted on every review site possible. The customer is always right and this business certainly needs to learn that.