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Tất cả đánh giá(32)
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Santha_Roy
Lưu trú vào thg 3, 2024
Vợ chồng
3 đánh giá
2.5/5
Đăng tải vào 17 thg 4, 2024
Completely disappointed with the hotel. Paid a higher price as its a 4 star hotel but the look of the hotel and the rooms doesn't even fit for 2 star. Reception is not very good. We have been told that there is no booking reserved for us and we had make calls to Trip. Com to get it sorted. And finally its the receptionist who couldn't able to read our names. No guidance in the hotel and we need to ask for everything to reception and the receptionist clearly doesn't wanna help. Not recommended at all
Rezeption und Lobby sind in einem sehr guten Zustand. Machen auf jeden Fall einen noblen Eindruck. Die Zimmer sind allerdings schrecklich. Der Teppich ist äußerst dreckig und von dem Badezimmer möchte ich gar nicht anfangen. Dort befindet sich in der Dusche Schimmel, die Dusche hat 3 Funktionen, aus allen Löchern läuft Wasser, dementsprechend ist der Druck schwach. Genauso gestaltet sich das bei dem Waschbecken. Es gibt keine Seife, aber eine Seifenschale. Die Klobrille war kleiner als das Klo selbst. Wir hatten ein Deluxe Zimmer und waren zu 2, es befand sich aber nur ein Stuhl am Balkon. Frühstück bestand aus Buffet und die 10 € á Person sind es nicht wert. Warme Gerichte waren stets kalt, das Brot war so trocken, als wäre es vom Vortag. Ich kann dieses Hotel nicht empfehlen.
Outdated hotel, rooms, entrance and service. Rooms are in bad condition (we had 3), shower is broken in one, bathroom is dripping or the shower handle don't exist, vent in the bathroom don't work, the next one don't have safe while others have, stupid rules like 10 euro charge if you lose your room key (go figure), and much more. I am unfortunately so upset with this stay that I recommend to avoid it. I will share only one picture. I think it says it all.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2023
Khác
3.0/5
Đăng tải vào 9 thg 1, 2024
Kind stuff, peaceful atmosphere, used room, not so clean, could be better for it's price, overall it's good location for traveling around the city, especially for those who want to be close to city center, recommendation.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2023
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 8 thg 3, 2023
This is not only a hotel, but a sightseeing of the city. The location is great. You can have a nice walk to the park and to the river and at the same time to walk to the city center. Nevertheless it is very quiet. The atmosphere is that of the communist period. The staff was helpful and the rooms big, well equipped but a little bit dated. The only thing I found average was the breakfast. There was a numerous choice but the quality not really great. Even if you don't stay there, visit the café for the great view.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Vợ chồng
1.0/5
Đăng tải vào 26 thg 8, 2023
I was in the hotel with my partner for 4 nights, and here is our experience. 1) A hotel has the rooms downstairs, and if you are a girl or an elderly person, you could suffer bringing your luggage down the spiral stairs without the help of the hotel members. No elevators, no bell boys, nothing. 2) We didn't have a safety deposit box which had been promised in the booking details. After a few attempts to get it, we got an annoyed answer that it's broken and if we need something to store, we can leave it on the reception... leave money and valuable goods to the reception, where it's every day a new receptionist. One moment we decided to ask for a discount because we hadn't had a promised amenity and received an answer that everybody asks for a discount. Should we, as a guests, care about who asks them about the discount? Finally, after our decision to talk to the manager, the safe deposit box finally mysteriously appeared next morning. Truth to be told, it's magic. 3) We also didn't a Do Not Disturb sign, and it was quite an adventure to get it. For some reason, we had to ask it several times, and finally we got it. Not sure what was the problem here, but okay. 4) Also, when we booked the room, we certainly mentioned that there are going to be 2 adults in it, but suddenly we hadn't found any amenities for a second person. No 2nd slippers, no shampoo/conditioner stuff, not even a second hand towel. After our question we finally got a second pair of those, but, guess what, the next day the 2nd hand towel disappeared. 5) Sometimes you, as a guest, can use a piece of tableware in the room for your needs, such as using a glass, for example. So did we, and left it on the table, being certain that the hotel staff could accomplish such as simple task as washing their glass. It was quite obvious that it was used. It is not like we, as a room guests, have detergents to clean it. They ignored us. We left it untouched to see what happens next day. They ignored us. We ordered a food at their room service and left this glass among other tableware from this dinner, in the middle of it, and... they left it alone dirty on the dirty table. 6) One day they brought us a single roll of toiler paper while we had 2 on the check-in day. Typical rolls of hotel toilet paper aren't the largest one, neither were these ones. Next morning before leaving the hotel for our trip I asked the receiptionist to bring 2 rolls of toilet paper this time. They did so. Next cleaning day they left us with even less than 1 whole roll. Not sure why I had to ask them every day. 7) Another morning we came to the breakfast, which was included and wasn't bad, and my partner decided to make a cappucino from the coffee machine located in the breakfast area. So she chose the beverage, pushed the button, and there was no milk, only coffee. After a while she decided to ask the restaurant staff about this problem, and the waitress found that there was no milk in the coffee machine. After replenishing
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2022
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 8 thg 12, 2022
Great hotel, view, location, staff and beautiful stateroom. Old fashion architecture with a modern touch. Great restaurant with a scenic view to the Morača River. Breakfast with a unbelievable selection . Staff very friendly and courteous.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 19 thg 2, 2023
Excellent location and closeness to the city staff is very kind but the hotel needs a kind of improvement generally building furniture etc. Great potential though. I would reccomend this place for a stay.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2022
Vợ chồng
3.0/5
Đăng tải vào 4 thg 12, 2022
Hotel is in good location opposite the river , room had a balcony but door was hard to open and close . The room had a drippy tap and sink had a lot of cracks in it . Carpets in hallway and bedroom need replacing as stained . Size of the bedroom was good and generally ok Restaurant for breakfast was a strange combination of foods but there was something you could eat . You have to ask for coffee and they bring it to you table . Some staff never smile Hotel takes about 10 mins to get into main city centre Hotel does need some updating
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2022
Khác
1.0/5
Đăng tải vào 1 thg 9, 2022
Absolute disaster, service is too long, waitress in the restaurant was rood and unhelpful. Asked to speak to a manager and told there is none available. Spoke to reception who stated they would get back to us, they didnt. Save yourself the hasstle and book another hotel. NOT THIS ONE
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 26 thg 5, 2024
Hotel storico della Podgorica post soviet. Situato in ottima posizione direttamente sul fiume moraca. Ovviamente conviene prendere una stanza affacciata sul fiume. Stile non proprio innovativo, con arredamento anni 80-90 ma tutto sommato soddisfacente. Personale gentile Unico problema il parcheggio, qualora ci fosse qualche ricevimento.
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Gia đình
1.0/5
Đăng tải vào 1 thg 5, 2024
Karadağ ziyaretimizin ilk günü 26 Nisan’da bu otelde konakladık ve 1-2 Mayıs tarihlerinde de bu otelde konaklıyoruz. İlk konaklamamızda yaşadığımız problemlerin fazlasını yine yaşıyoruz. İlk konaklamamızda çocuklarımız için odaya ekstra yatak koymayı unuttular ve odaya girdiğimizde duşun camına ‘duş arızalıdır kullanmayınız’ yazıyordu. Odaya gelip baktıklarında camda böyle bir yazıyı yeni gördüklerini söylediler. Şaka gibi. Bugün otele geldiğimizde ise; ilk kaldığımız katta başka bir oda verdiler ve bu odaya girdiğimizde yine aynı durum yaşandı. ‘Duş arızalı lütfen kullanmayın’ yazıyordu. 4 kişi geldiğimiz otelde odaya bir ekstra yatak koymuşlar. Resepsiyona gelip neden bir yatak eksik diye sorduğumuzda; otelde bir futbol takımının kaldığını ve tüm ekstra yatakların diğer odalarda olduğunu ve otelin tamamen dolu olduğunu söylediler ve ekstra yatak veremeyeceklerini söylediler. İkinci çocuğumuz nerede kalacak? Resepsiyonda bizimle konuşan genç saygısız ve ukala tavırlar sergilerken sizinle sakız çiğneyerek konuşuyor. Asıl komik olan ise şu; aynı kişi ‘daha önce otelde Belçikalı bir ailenin otelde kaldığını ve duş camını kırdıkları için çözüm olarak duşlara kullanım dışı yazdıklarını’ söyledi. Ancak duşların çalıştığını söyledi ama ne yazık ki duşlar çalışmıyor. Hataların hangisini anlatalım… Bu süreçler sonrasında otelin yöneticisi ile telefonda konuştuğumda çocuklarım için 2. oda vereceklerini söylediler. Tamamen dolu olan otelde sürpriz bir oda vermeleri şaşırtıcı. Yönetici odalardaki duşların arızalı olduğunu ve başka arızalarında olduğunu belirtti. Siz 4 yıldızlı bir otelsiniz ve arızaları düzeltemeyecek kadar amatör olamazsınız. İlk kaldığımız günden bugüne 5 gün geçmesine kadar oteldeki arızalar giderilmemiş. Duş yine arızalı. Otelde valiz taşıyacak görevli yok, asansör olmadığı için valizleri kendiniz taşıyorsunuz, minibar boş, odalar temiz değil. Banyo girişinde bulunan halılarda pis su lekesi var. Otel odaları çok eski ve yıpranmış. Sadece konumu iyi diyebilirim. Kesinlikle önermeyeceğim bir otel.