Carrer de Sant Ramon Nonat, 16, Playa de Palma, Balearic Islands, 07610, SpainXem thông tin khách sạn
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3.8/5
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47 đánh giá
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Vị trí3.9
Trang thiết bị3.7
Dịch vụ3.9
Vệ sinh3.8
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Tất cả đánh giá(47)
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Đánh giá tiêu cực(11)
Sascha Pierre Renye
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 8, 2024
Best breakfast in town with plenty of healthy and sporty options. Best gym I have seen in a hotel since a while. Pool area and bar is great. Wifi is fast. Rooms are a bit small and the bathroom way too small. Convenient location, all easy to reach and yet at nighttime not much noise.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Du lịch cùng bạn bè
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 11 thg 8, 2023
BESTER POOL, BESTE LIEGEN UNE BESTES FRÜHSTÜCK IN GANZ PLAYA DE PALMA !!
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
1 đánh giá
2.7/5
Đăng tải vào 7 thg 9, 2024
Je trouve que le petit déjeuner étais très bon avec un certains choix , la piscine est grande , bonne ambiance .
Toute fois un hôtel où il y-a énormément d’Allemand pas du tout de français . Pour la chambre le sol étais remplis de sable jamais nettoyer , le téléphone de la chambre de fonctionne pas , aucun room service .
La porte des toilettes n’est pas une porte il y’a aucun intimité , c’est une porte coulissante qui se ferme à moitié .
Impossible de brancher un lisseur + un sèche cheveux vous allez faire sauter le courant …
La femme de chambre qui rentre dans la chambre deux fois de suite à 9h du matin , alors que on avais laisser le mot pour dire que on étais dans la chambre .
En bref hôtel correct pour l’emplacement la piscine et la nourriture mais pour le reste non .
C’est pas un hôtel auxquels j’y retournerai .
Dommage car emplacement correct mais mais les choses les plus importantes ne sont pas respecter .
Dịch
Carol_Niesas
Lưu trú vào thg 3, 2024
Người đi công tác
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 20 thg 3, 2024
Un hotel renovado, zonas comunes preciosas y modernas, pero las habitaciones necesitan actualización ... Suelos muy viejos, olor a tuberías ... Pero las camas muy cómodas !!
Dịch
Người Dùng Ẩn Danh
Lưu trú vào thg 6, 2023
Người đi công tác
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 6, 2023
La musica a veces se apaga tarde, pero todo bien, aqui se acuesta muy tarde.
El desayuno es lo mejor q he visto en la vida, abundante, increible.
Las habitaciones tiene debil insonoracion. Vecino mal educado, cierra la puerta muy fuerte en medianoche.
Pero es un hotel exelente!
Dịch
Oliwia
Phòng Đơn
Lưu trú vào thg 10, 2023
Khác
1 đánh giá
3.7/5
Đăng tải vào 12 thg 11, 2023
Ein hotel nahe Ballermann, nur paar Schritte entfernt. Der coolste Ort ist der Pool an dem täglich ein DJ spielt. Die drinks an der Bar sind super lecker und das Frühstück frisch und vielfältig. Auch das Mittagessen ist sehr lecker. Ein Manko ist das die Zimmer sehr hellhörig sind und die Duschen eine Überarbeitung erfordern, das Wasser fließt aus der Dusche raus und überflutet das Zimmer. Mitarbeiter an der lobby sind sehr nett und freundlich.
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Vợ chồng
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 thg 6, 2023
Das Hotel liegt sehr nah am Bierkönig, dennoch abseits des Lärms.
Die Renovierungsarbeiten wurden nur oberflächlich durchgeführt.
Dịch
Stay05458899022
Lưu trú vào thg 8, 2024
Vợ chồng
1.0/5
Đăng tải vào 3 thg 8, 2024
Wouldn’t come back here.. Seems to be a fully German party area - this was not mentioned on the TUI booking.. Dirty blood stained bedsheets, bed bugs, dirty bathrooms, floors dirty and COCKROACHES - rooms are dark for a reason. Woken up between 3am and 5am every morning with drunk Germans screaming in corridors, banging on our doors and walls while walking past. Rooms, corridors and elevators just seemed run down. To top it of intense sewage smell in room - apparently they’re aware of this issue, however it doesn’t seem to be sorted. Need a holiday after this holiday
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to write a review of your recent holiday. We are constantly working to improve our service and your feedback is invaluable in this process. We are very sorry to hear that your stay at Cook's Club Palma Beach didn't meet your expectations. The area is typical for German tourists looking for a bit of fun in the sun. Our hotel is beach club style, but our aim is to make everyone feel welcome and enjoy their stay as much as possible. Once again, we thank you for your time and hope that in the future you will give us the opportunity to regain your trust so that we can provide you with a better experience and show you our commitment to excellent service. Kind regards, Guest Relations Manager
Mandy S
Lưu trú vào thg 10, 2024
Gia đình
3.0/5
Đăng tải vào 9 thg 10, 2024
Cook’s Club Palma Beach. Misleading title as the Beach is approximately 8-10 minute walk from the hotel. Although the hotel has its own Little beach styled area. Reception area looks unfinished. Rooms are on the small side though clean and comfortable, Two negatives in the room are no extra pillows in the room, and the TV has Poor signal, if it does get signal, no English channels; only Spanish German, and Italian. Poolside with bar and music, okay with plenty of sun loungers (though we have visited out of season). The food in the restaurant I would score average to good with a varied menu This is our second visit to Playa de Palma and my first visit to the Cook’s club, Overall, the area caters mostly cater for German People. (If you close your eyes, you would think you were in Germany). and that’s one of the reasons I won’t be in a hurry to return and if I do wouldn’t book the Cook’s club again
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We are constantly working to improve our services and your feedback is invaluable in this process, we appreciate your criticism and constructive comments which we will take into account. Regarding our location, we have Palma Beach in the name because the area where our hotel is located is Playa de Palma. The area is usually frequented by German clientele due to its lively character. We keep our hotel in a neutral tone as we are open to all nationalities without differences. Thank you again for your time and we hope that you will choose us again in the future to provide you with a better experience and demonstrate our commitment to service excellence. Kind regards, Guest Relations Manager
Emily C
Lưu trú vào thg 10, 2024
Vợ chồng
1.0/5
Đăng tải vào 2 thg 10, 2024
Wouldn’t recommend hotel. Suited to teenagers on first holiday but other than that would avoid. Paper thin walls, poor quality, bathroom doors not shut, shower poor, toilet runs all night, noisy pipes, poor lighting, safe not accessible, expensive on site, staff nonchalant
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We are constantly working to improve our services and your feedback is invaluable in this process, we appreciate your criticism and constructive comments which we will take into account. Guest satisfaction is one of our main objectives and your comments will help us to identify areas where we can improve. We strive every day to provide the best experience for our customers and we take your experience very seriously. We thank you for choosing us for your stay and hope to see you again soon at Hotel Cook's Club Palma Beach. Kind regards, Guest Relations Manager
OnAir30497416611
Lưu trú vào thg 10, 2024
Vợ chồng
2.0/5
Đăng tải vào 2 thg 10, 2024
We stayed here in late September to October 24. Despite me reading reviews before booking this my girlfriend decided to book it anyway. We have stayed at two different cooks club in the past which have been amazing. This one is not that.. the rooms are dark and have a funny smell to them. The double bed is two single beds together that feel like they could fall apart any minute. The area around the hotel caters to Germans , with this being an adult only hotel the majority of adults are 18 year olds partying. The only plus side to the hotel was the food which is a great price and good quality. Renting a car is a must if you want to see the island as around the hotel is just partying and cash only restaurants. Very noisy at night time as a lot of the party goers return from the night out. You can hear doors slamming all night long. We rented a car and saw the rest of the island which is beautiful. I wouldn’t recommend this hotel as a couple so unless you want to come and party this isn’t the place for you. Around the pool is okay in the day didn’t mind the music and the beer is cheap. So if you’re looking for a couples holiday I wouldn’t stay here. Staff and the people staying in the hotel are all friendly, it’s just the noise at the night time once everyone has been drinking all day returns back to “sleep”. Don’t let this put you off the island as we travelled 10 minutes by car and it’s absolutely beautiful. Would definitely recommend the island.
Dịch
Phản Hồi Từ Khách Sạn: Dear customer, Thank you so much for taking the time to write a review of your recent holiday. We are constantly working to improve our service and your feedback is invaluable in this process. We are very sorry to hear that your stay at Cook's Club Palma Beach didn't meet your expectations. We appreciate your criticism and constructive comments, which we will take into account. One of our main goals is to satisfy our guests and your comments help us to identify areas in which we can improve. We strive to provide the best customer experience every day, and your unsatisfactory experience is something we take very seriously. Once again, we thank you for your time and hope that in the future you will give us the opportunity to regain your trust so that we can provide you with a better experience and show you our commitment to excellent service. Kind regards, Guest Relations Manager
Mackenzie S
Lưu trú vào thg 9, 2024
Một mình
3.0/5
Đăng tải vào 5 thg 9, 2024
I would not go back for the price. You have to pay 10 euro for a towel, you cannot bring any of your own food/drink anywhere near the pool or you will be called out, like many of the other reviews have said...the place really caters to young German party scene. I did some exploring around the area and was not super impressed. The DJ plays the same music all day. It is clean overrall and I felt safe so if you get a good price and know what to expect going in, then you could be satisfied!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to write a review of your recent holiday. We are constantly working to improve our service and your feedback is invaluable in this process. We are very sorry to hear that your stay at Cook's Club Palma Beach didn't meet your expectations. We appreciate your criticism and constructive comments, which we will take into account. Regarding your comment about food and drink from outside, these are standard rules that many hotels have in place. We keep our hotel in a neutral tone regarding catering especially to crowds. We are a beach club style hotel located in an area that is often frequented by German tourists for party holidays. However, we welcome everyone and offer the same service, we don't adapt to anyone in particular. We hope to see you again soon and to have the opportunity to offer you an even better experience in the future. Kind regards, Guest Relations Manager
Anne L
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 27 thg 8, 2024
This is such a great place. I travelled with my friend and our 16 year old daughters. I knew the girls would love it but I expected to spend the trip sweating in Shein listening to drum and bass surrounding by drunk 18-30 year olds! I was very wrong! My friend and i were the oldest there (at least we were until a German gentleman clad in tiny Moschino speedos jumped in the pool!) but the clientele were of mixed ages and were extremely well behaved. There was no bun fight for beds, no reserving for hours with towels, no drunken lewd behaviour, the DJ played a mix of music. The bar and restaurant was very well priced and the food was great. Pool towel rental was hassle free, the staff are lovely and best of all there is a shower room for late departures provided at no extra cost. Bedrooms are small with minimal storage but are clean and well maintained. We loved it and will be back! German teens are so much better behaved than Brits and as a parent of a British teen this place will be a repeat booking for us!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to write a review of your recent holiday. We are constantly working to improve our service and your feedback is invaluable in this process. We are delighted to hear that you enjoyed all the facilities that our Cook's Club Palma Beach hotel has to offer. We appreciate your criticism and constructive comments, which we will take into account. Guest satisfaction is one of our main objectives and your comments help us to identify areas where we can improve. We are very pleased to hear that you felt welcome and comfortable with other guests. We aim to welcome all ages and nationalities without distinction and your feedback proves that we are doing a good job in accommodating everyone. It gives us great motivation to receive such authentic comments. Once again, we thank you for your time and hope that you will choose us again in the future so that we can provide you with an even better experience. Kind regards, Guest Relations Manager
johnR32NF
Lưu trú vào thg 8, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 21 thg 8, 2024
Misleading title as seafront is 10/15 minutes walk away, Beach is excellent though . Hotel and this area of Palma mainly for German tourists but we didn’t feel un-welcome, staff very friendly and helpful, breakfast and cafe good with quite imaginative menu. pool area quite spacious , could do with a bigger bar or maybe more serving staff. Room and bed fine , air conditioning good, bit noisy at times with groups of young men shouting on balconies etc. one major criticism is the sliding bathroom door , understand the beach hut look but gives no privacy when using it ! Hotel has a young vibe so for over 40’s, maybe this isn’t your scene but on the whole, we enjoyed our stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to write a review of your recent holiday. We are constantly working to improve our service and your feedback is invaluable in this process. We are delighted to hear that you enjoyed all the facilities that our Cook's Club Palma Beach hotel has to offer. We appreciate your criticism and constructive comments, which we will take into account. We also appreciate your comments regarding our clientele, given our location, Playa de Palma is mainly visited by German tourists. However, we are very pleased to hear that you felt comfortable here, as we do our best to accommodate everyone without distinction. Once again, we thank you for your time and hope that you will choose us again in the future to provide you with an even better experience. Kind regards, Guest Relations Manager
phoebeb766
Lưu trú vào thg 8, 2024
Vợ chồng
2.0/5
Đăng tải vào 4 thg 8, 2024
Paper thin walls, you could hear everyone talking or even walking past your room all throughout the night. Germans screaming and being so loud we could hear their conversations in the next room to us at 4am. On a weekend the pool area is used by locals so you can't even go and get a sunbed after 10am. The area itself isn't great it's like a German magaluf. Wouldn't stay again although very aestheticly pleasing. Dark rooms however and not comfy beds plus the shampoo/body wash was like watered down fairy liquid.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to write a review of your recent holiday. We are constantly working to improve our service and your feedback is invaluable in this process. We are very sorry to hear that your stay at Cook's Club Palma Beach didn't meet your expectations. We appreciate your criticism and constructive comments, which we will take into account. We strive to provide the best customer experience every day and your unsatisfactory experience is something we take very seriously. Thank you again for your time and we hope that in the future you will give us the opportunity to regain your trust so that we can provide you with a better experience and demonstrate our commitment to service excellence. Kind regards, Guest Relations Manager