Baumanburi Hotel

Got put in a room in the front building. It’s like a dormitory, not welcoming, rooms are substandard, no balcony, extremely noisy, bin trucks come at 4:30am and are so loud, asked for an upgrade and was told fully booked yet online there showed plenty of rooms available. Grateful we only stayed 2 nights

I stayed here the third time. I booked this hotel in advance. Superior room. But It was so bad, when I opened the rooms door.. So, I asked on reception board to upgrade my room. The hotel supervisor explained me, that they can upgrade to Deluxe room, but I need to pay + 3200 bat for 4 days. It's definitely overpriced! So, I asked about discount. And she agreed for + 2000 bat for 4 days. Actually, it's a normal price that I can see on hotel apps. So, in general, I paid normal price for Deluxe room in this hotel. She just wanted to take more money from me in the beginning. That's a very big minus. Second. They told me, that for now they have just one Deluxe room with two beds. Because I wrote down before, I want one king size bed. So, I didn't have choice to choose. The third. The room was in really bad conditions. Bad smell. Electricity problems. A big piece of corrosive metal from the bathroom sink was just falling down to the floor)) Dirty towels, with some brown *****es on it .. The fourth. No sleepers. No toothpaste. Last time I stayed at this hotel 5 months ago, and they had sleepers, toothpaste, toothbrush. This time - Nothing!!! The fifth. Very noisy! And I'm not about the music from outdoors. I'm about, I can hear when the neighbors turned on their air-conditioner 🙃 And sure, no sound isolation at all)) The sixth. The cleaner or someone else stoled my candies, that laid down on the table))))) Thanks, they didn't touch money and documents. Will I stay here again? No, thank you 😁😁 This hotel really needs some renovations, because seems it will be destroyed by itself during few months))) And sure, this hotel needs more honest supervisor and workers, who will not stole guest's things from their rooms)) Hope, this information will help someone to choose the right place for staying in Phuket!

The attitude of staff is horrible, the staff is very impolite and keeps on making excuses and also they lie, you cant sleep until 3 or 4 am, as opposite the hotel is hard rock cafe which plays very loud music tiil 3 am and behind the hotel is also few hours which also plays very loud music, there are no amenities in room other than cheap shampoo, you nees to bring your own tooth brush and razor, the towels are worn down, shredded and have holes, if you go to reception to ask somethinf all they say is dont know or dont have, i saw a guest ask the staff to take a print, the staff said printer is broken, while the printer was working as the staff just printed my bill few seconds ago. the swimming pool had a dead lizard. the breakfast isnt good either, for tea and coffe they have instant coffee, not even a proper coffee, the only good thing about hotel is the swmimg pool, but again the attitide of the staff makes your holiday a mess. if you are going with small childrens try to avoid this hotel as they wont be able to rest. overall a very bad experience . picture attached of dead lizard in pool

It was the Best Hotel in My life 😍😍😍 we had room with accces to swimming pool and it was amazing thing. thank ypu guys!!! Kopkhunkhap!! 🙏🙏🙏🇹🇭 If you wanna see more visit our Instagram page ; Przez_swiat_w_japonkach 🏝️

Staff were pleasant to deal with, breakfast was good, variety was repetitive. Swim up Bar, good cocktails. Property is in need of some repair, recent forced closures is to blame. Room was clean, air con awesome. Location is 70 metres from Hard Rock Cafe and O-Top. Far enough away to not be noisy. Will definatley stay again.

Location is good. Close to Bangla road, close to Malin plaza. Service can be better. There was no slippers in our room, there was no toothbrushes and toothpaste. It's not good for hotel to save money on such a small things. The biggest minus: it was very noisy, very loud music from the bars nearby until 2-3 am, it means no sound isolation at all!! Air conditioner is also very noisy, totally very old and need to be changed already. Swimming pool can be more clean. Lots of people just smoking nearby swimming pool, that's also not good, because some people can't stand cigarette smell, and also there are some kids around.

During our stay we did not get toiletries item in our room. we asked for hotel front desk to provide ...Other service was as well.

As stated above, hotel staff are kind and friendly as well as it is located close (5mins walk) to the beach and amenities.

The Baumanburi Hotel is in the heart of Patong, near to OTOP Market and bar area, and is only 10 to 15 mins walk to the beach and Bangla road. The hotel itself is great value for money considering the location, whilst clean and functional the rooms and parts of the hotel are in need of modernisation. There is entertainment most nights of the week. The pool is fantastic and always clean and has it own swim up bar.