Tài Khoản Khách
10 tháng tư, 2024
Bad experience with hotel policy & reception staff name AIM I booked room for 2 people from Agoda and stay during 10-12 Apr 2024. I read and accept all of condition that show in agoda. My friend cancelled this trip and I have to stay here alone at 1st day and other friend may come to see me here. But when I did check-in. Reception show hotel condition that I have to give name of 2 people. If I check in alone and another person come after check-in, I have to pay 1000 thb extra. And yes, this condition doesn't show in agoda app. Staff name AIM told me that this condition was already showed in agoda, but it wasn't. And she asked me to cancel this booking if I don't accept this policy. My first & last time here for sure
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