SUN & MOON, Riverside Hotel

Cẩn thận nếu đi du lịch thời Covid. Tôi đã yêu cầu họ giúp tôi làm xét nghiệm Covid để quay lại Trung Quốc và họ rất vô ích. Tôi đã nói với họ trước khi ăn sáng và họ nói rằng họ sẽ giúp đỡ và khi tôi quay trở lại thì dường như tôi chưa bao giờ nói bất cứ điều gì. Tôi được hướng dẫn nói chuyện với một anh chàng khác và anh ta cũng hỏi những câu hỏi tương tự và nói rằng anh ta sẽ làm các bước tương tự nhưng tôi đã rời khách sạn rồi. Tôi tin tưởng họ và thời gian sẽ rất nhạy cảm do có một chuyến đi khác. Trên đường về Phnom Penh, khách sạn gọi điện nói sẽ có người gọi giúp tôi làm bài kiểm tra. Tôi nghĩ họ sẽ đến từ Pasteur. Họ không. Họ là một “dịch vụ” sẽ tính phí lên tới 250 đô la cho “dịch vụ” của họ. May mắn thay, tôi đã sống ở Campuchia trước đây nên tôi đã mệt mỏi. Tôi đã gọi trực tiếp cho Pasteur và họ nói với tôi rằng nó có giá 80 đô la và tôi có thể lấy nó n*** trong ngày.. vì vậy hãy đảm bảo rằng bạn đến trực tiếp Pasteur! Khách sạn cần tìm hiểu về các thủ tục trước khi đón khách, đặc biệt là với các hạn chế của Covid.

A Wonderful Stay at Sun and Moon Hotel My spouse and I recently had the pleasure of staying at the Sun and Moon Hotel, and it truly exceeded our expectations. From the moment we arrived, we were greeted with warmth and hospitality, setting the tone for a relaxing and memorable stay. The hotel’s location was perfect, offering easy access to key attractions while providing a peaceful and serene atmosphere. Our room was spacious, clean, and beautifully decorated, with all the amenities we needed for a comfortable stay. The bed was incredibly cozy, ensuring a restful night’s sleep. The staff went above and beyond to ensure our needs were met. From offering helpful local tips to accommodating any special requests, they made us feel like valued guests throughout our stay. One of the highlights was the hotel’s restaurant, where we enjoyed delicious meals. The breakfast spread was varied and satisfying, and the ambiance of the dining area made each meal feel special. We also took advantage of the hotel’s spa services, which were absolutely wonderful. The relaxation area was tranquil, and the treatments were rejuvenating, providing the perfect way to unwind after a day of exploring. Overall, our experience at Sun and Moon Hotel was outstanding. It provided the perfect setting for a romantic getaway, and we would highly recommend it to anyone looking for a peaceful and luxurious retreat. We can’t wait to return!

I had the pleasure of staying at this hotel recently, and my experience was truly exceptional. From the moment I arrived, the staff made me feel welcome and at ease. The rooms were clean, comfortable, and well-maintained, offering everything I needed for a relaxing stay. I would like to especially thank Chenda from the customer service team for her kindness and professionalism. She went above and beyond to ensure my stay was comfortable, always ready to assist with a smile. Her warm hospitality and attention to detail truly made a difference in my experience. I highly recommend this hotel for anyone visiting the area, and I’m grateful for the amazing service provided, particularly by Chenda. I will definitely return for another stay!

The booking with Trip.com came like a breeze. It's customer support is also very responsive, and has arranged for my quick check-in upon arrival at Sun & Moon. I was quite disappointed with the Hotel as I was not granted a very late check-out, since my flight is still by midnight, the same time of my arrival 3 days before. But, it was a pleasurable stay overall, as I enjoyed the Well Spa after check-out, to while away sometime before leaving for the airport.

Good service and Vee is very kindly to help us. We will choice this hotel next trip in Phnom Penh.

I really enjoyed my staying! The staff were friendly and helpful, making us feel right at home. The hotel had great facilities, including a wonderful spa and delicious restaurants. Everything was clean and comfortable.