Palace Gate Hotel & Resort by EHM

Các đánh giá Palace Gate Hotel & Resort by EHM

Palace Gate Hotel & Resort by EHM

#44, Sothearos Blvd (corner of street 240), Khan Daun Penh, Sangkat Chey Chumnea, Khan Doun Penh, Phnom Penh, 12206, CambodiaXem thông tin khách sạn
Palace Gate Hotel & Resort by EHM
Palace Gate Hotel & Resort by EHMPalace Gate Hotel & Resort by EHMPalace Gate Hotel & Resort by EHM
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

9.5/10
Đáng Kinh Ngạc
469 đánh giá
Đánh giá đã xác thực
Vị trí9.6
Trang thiết bị9.4
Dịch vụ9.5
Vệ sinh9.5
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Tất cả đánh giá(469)
Đánh giá tích cực(452)
Đánh giá có ảnh/video(135)
Bữa sáng ngon(64)
Bể bơi sạch sẽ(47)
Hồ bơi tuyệt vời(47)
Đã được trang trí tốt(16)
Thiết kế tuyệt vời(15)
Nằm ở khu vực trung tâm(11)
Phong cảnh tuyệt vời(9)
Buffet ngon(6)
Đánh giá tiêu cực(17)
Ian91
phòng hoàng gia sang trọng có tầm nhìn(giường đôi)
Lưu trú vào thg 3, 2023
Cặp đôi
24 đánh giá
10/10
Nổi Bật
Đăng tải vào 2 thg 4, 2023
Khách sạn cổ kính xinh đẹp n*** đối diện Cung điện Hoàng gia. Khuôn viên khách sạn khiến bạn có cảm giác như được bao quanh bởi thiên nhiên. Lối đi dạo rivrr cách đó 3 phút đi bộ. Bữa sáng rất ngon với nhiều lựa chọn món ăn phương Tây, châu Á và địa phương của Campuchia. Sau khi đến khá muộn, nhà hàng Mealea rất tuyệt cho bữa tối. Chúng tôi đã có một vài đồ uống, salad và 2 món ăn địa phương có giá khoảng 45 đô la. Nhìn chung, một nơi đáng yêu để ở và chắc chắn sẽ trở lại.
Văn bản gốcBản dịch của Google
6/8
Phản Hồi Từ Khách Sạn: Dear Ian91,Thank you for sharing your wonderful experience with us! We are thrilled that our location, directly across from the Royal Palace, and the natural ambiance of our grounds made your stay special. It’s great to know you enjoyed our breakfast variety as well as your dining experience at Mealea. We look forward to welcoming you back for another memorable visit!Warm regards,Panha SINGeneral ManagerPalace Gate Hotel & Resort
Tài Khoản Khách
Phòng Twin Deluxe Hoàng gia
Lưu trú vào thg 1, 2023
Cặp đôi
8 đánh giá
10/10
Nổi Bật
Đăng tải vào 2 thg 3, 2023
Đây là lần thứ 5 tôi ở khách sạn và là lần đầu tiên với tư cách là khách du lịch. Kể từ lần lưu trú trước của tôi vào năm 2018 - không có gì thay đổi, đây vẫn là khách sạn tốt nhất ở Phnom Penh. Nhân viên, dịch vụ, phòng, thức ăn và hồ bơi vẫn tuyệt vời như thường lệ. Cảm ơn bạn 😀
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Sergey,Thank you for choosing to stay with us for the fifth time! We are delighted to hear that you continue to enjoy our services, staff, and facilities, and that we remain your preferred hotel in Phnom Penh. Your loyalty means a lot to us.We look forward to welcoming you back for your next visit!Warm regards,Panha SINGeneral ManagerPalace Gate Hotel & Resort
Người Dùng Ẩn Danh
Phòng Deluxe(apsara)
Lưu trú vào thg 12, 2022
Cặp đôi
15 đánh giá
5.5/10
Đăng tải vào 1 thg 2, 2023
Cơ sở vật chất tương đối cũ, ngoại trừ hồ bơi bên ngoài là điểm sáng, cống sàn trong phòng tắm của phòng tôi ở không thấm nước và cả căn phòng không nhìn thấy ánh sáng. Có nhiều côn trùng bay nhỏ trong phòng cống trong phòng, và bữa sáng thì tầm thường. Tôi quên chụp ảnh trong phòng, hiệu suất thấp và không nên ở lại.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our swimming pool; however, we are genuinely sorry that other aspects of your stay did not meet your expectations. Your comments regarding the bathroom drainage, lighting, and breakfast have been noted, and we’ll address these areas to enhance our guest experience.We appreciate your honest feedback, as it helps us improve, and we hope to have an opportunity to provide you with a better experience in the future.Warm regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort
_WeChat443625****
Suite Royal với Ban công(giường đôi)
Lưu trú vào thg 1, 2023
Khác
1 đánh giá
2.0/10
Đăng tải vào 6 thg 2, 2023
Khách sạn rác rưởi, kì thị người TQ, người nước ngoài đến đòi đổi phòng cho họ
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your concerns. We deeply regret that you left with this impression, as we are committed to providing an inclusive and respectful environment for all our guests, regardless of nationality.We take feedback on fair and equal treatment very seriously, and I will personally review this matter with our team to ensure we uphold our values of respect and integrity in every guest interaction.If you would like to discuss this further, please feel free to reach out to me directly. We hope to have an opportunity to welcome you back and provide a more positive experience in the future.Warm regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort
Lx__
Phòng Twin Deluxe Hoàng gia
Lưu trú vào thg 3, 2023
Khách đi công tác
4 đánh giá
5.0/10
Đăng tải vào 1 thg 5, 2023
Rất cũ, dịch vụ không tốt
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear LX We are very disappointed to hear that you found our service below your expectations. We would like to know more about it. Please email us with your phone number or any means of communication for us to discuss your issues personally. Yours Sincerely,Devid SophornprakSenior Hotel Manager Palace Gate Hotel & Resort
jornartan
Phòng Deluxe(apsara)
Lưu trú vào thg 9, 2025
Một mình
9 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 21 thg 10, 2025
Palace Gate Hotel & Resort, Phnom Penh 📍 Prime location near the Royal Palace-perfect for exploring the city’s vibrant heart. 🛏️ Rooms are decent but could use better soundproofing and a refresh. 🍽️ Buffet spread? Generous and delicious-definitely a highlight. 👍 Great for convenience, but bring earplugs if you're a light sleeper.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Jornartan,Thank you for sharing your feedback. We are delighted that you enjoyed our prime location and breakfast buffet. We appreciate your comments regarding soundproofing and room refresh, which we will certainly take into consideration for future improvements. We hope to welcome you back for an even more comfortable stay next time.Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM
Cozy33
Phòng Royal Deluxe Twin có tầm nhìn
Lưu trú vào thg 9, 2025
Gia đình
44 đánh giá
10/10
Nổi Bật
Đăng tải vào 4 thg 10, 2025
From breakfast to the kindness and smile of the staff is a hundred points! I will use this hotel next time!
Dịch
Phản Hồi Từ Khách Sạn: Dear Cozy33,Warm Greetings from Palace Gate Hotel & Resort by EHM!Thank you for your perfect rating and your kind words. We’re delighted to know you enjoyed our breakfast and the warm hospitality of our team. Your appreciation means a lot to us and truly motivates everyone to continue delivering memorable experiences.We look forward to welcoming you back for another wonderful stay soon!Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM
MikeJMJones
Phòng Deluxe(apsara)
Lưu trú vào thg 8, 2025
Nhóm bạn
74 đánh giá
10/10
Nổi Bật
Đăng tải vào 10 thg 11, 2025
I loved this hotel! If I ever go back to Phonm Penh I will definitely stay here! (And this is one of four hotels I have stayed at in PP). Rooms were glorious, service impecible, air conditioning excellent, and breakfast PHENOMENAL!
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear MikeJMJones,Warmest greetings from Palace Gate Hotel & Resort by EHM!Thank you very much for your outstanding 10/10 review. We are thrilled to hear that you loved your stay and found our rooms glorious, service impeccable, air conditioning excellent, and breakfast phenomenal.It is truly an honor to be your preferred choice among the hotels you have stayed at in Phnom Penh. We look forward to welcoming you back for another memorable and exceptional stay.Warmest regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM
shirleyshirley0
Phòng Deluxe(apsara)
Lưu trú vào thg 9, 2025
Nhóm bạn
6 đánh giá
10/10
Nổi Bật
Đăng tải vào 12 thg 10, 2025
Very elegant hotel. Varieties of breakfast buffet. Highly recommend.
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear shirleyshirley0,Warm Greetings from Palace Gate Hotel & Resort by EHM!Thank you for your perfect rating and wonderful feedback. We’re delighted that you appreciated our elegant ambiance and the variety of our breakfast buffet. Your high recommendation truly means a lot to our team.We look forward to welcoming you back for another elegant and memorable stay.Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM
SPAWNSTAR!
Phòng Deluxe(apsara)
Lưu trú vào thg 5, 2025
Cặp đôi
6 đánh giá
10/10
Nổi Bật
Đăng tải vào 5 thg 7, 2025
The service here is top-notch. They surprised me with a birthday cake and card and decorated the room too. I was even given an upgrade to the Majestic Suite! It’s a beautifully appointed hotel in an unbeatable location. And we would stay here again if we come back to Phnom Penh.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Value Guest Belated happy birthday to you!We are overjoyed to learn that our team played a part in making your celebration exceptionally memorable.We hope to have the pleasure of celebrating your birthday with us again next year, as well as in the years to come.Yours Sincerely,Devid Sophornprak Regional DirectorPalace Gate Hotel & Resort
vampire by monkey
phòng hoàng gia sang trọng có tầm nhìn(giường đôi)
Lưu trú vào thg 5, 2025
Cặp đôi
9 đánh giá
10/10
Nổi Bật
Đăng tải vào 18 thg 6, 2025
my experience is very good on my travel trip . helpful stuff for setup birthday surprise for my boyfriend also upgrade our room for big surprise. we're have very good time here good breakfasts . nice pool good for relax and swim . very clean and quiet room . we will comd visit again we will recommend this hotel for our friends too
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear vampire by monkey,Thank you so much for your glowing review! We’re delighted to hear that you had such a wonderful experience during your stay with us and that our team could help create a memorable birthday surprise for your boyfriend.We’re especially pleased that you enjoyed the upgraded room, relaxing pool, delicious breakfast, and peaceful atmosphere. Your kind words about our team’s service truly mean a lot to us.We look forward to welcoming you both back on your next trip—and thank you in advance for recommending us to your friends!Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM
M275237****
Phòng Royal Deluxe(giường đôi)
Lưu trú vào thg 4, 2025
Một mình
12 đánh giá
10/10
Nổi Bật
Đăng tải vào 2 thg 6, 2025
Staff are friendly and nice, foods available for 24hours, hotel design impressive,conveniently located in palace area
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you very much for your wonderful review and perfect rating!We are pleased to hear you enjoyed our 24-hour dining service, the hotel’s distinctive design, and our convenient location near the Royal Palace. Your kind words about our friendly staff mean a great deal to us.We look forward to welcoming you back for another outstanding stay.Warm regards,Panha SinCluster General ManagerPalace Gate Hotel & Resort by EHM
Shauna V
Phòng Deluxe(apsara)
Lưu trú vào thg 2, 2025
Một mình
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 9 thg 3, 2025
I was traveling solo, and the room was extremely spacious. I loved having a comfortable couch to relax on at the end of the day. The pool is fantastic for everyone; whether you like to swim, enjoy the sun or shade, there is a place for everyone to have what they like. The breakfast was okay. The egg station and fresh juice were my favourites. The foot massage was amazing, and it was definitely worth it. Close to a lot of great sites.
Dịch
6/13
Phản Hồi Từ Khách Sạn: Dear Shauna V,Thank you for your kind review! We are delighted that you enjoyed your spacious room, our fantastic pool, and the relaxing foot massage. It’s great to hear that our location suited your travels as well.We appreciate your feedback on breakfast and will use it to enhance our offerings. We hope to welcome you back for an even better stay next time!Warmest regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
Wyns
Phòng Suite Palace
Lưu trú vào thg 3, 2025
Gia đình
6 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 6 thg 4, 2025
Overall is perfect and nice. Will be bringing the whole family and visiting again!
Dịch
Phản Hồi Từ Khách Sạn: Dear Wyns,Thank you so much for your kind review and for choosing our Palace Suite! We are thrilled to hear that you had an excellent stay and even more excited to know you will be bringing the whole family next time.We truly look forward to welcoming you all back for another memorable experience at Palace Gate Hotel & Resort by EHM.Warm regards,Panha SinGeneral ManagerPalace Gate Hotel & Resort by EHM
THEODOROS DOULOUMPEKIS
phòng hoàng gia sang trọng có tầm nhìn(giường đôi)
Lưu trú vào thg 7, 2025
Cặp đôi
11 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 24 thg 8, 2025
Perfect location.Old fashioned and inconsistent design.Average breakfast with Medium variety and quality.Excellent pool. Staff friendly but why have they to be dressed like in a show? We asked for a room with palace view and they gave us one with perfect view.
Dịch
Phản Hồi Từ Khách Sạn: Dear Theodoros Douloumpekis,Warmest greetings from Palace Gate Hotel & Resort by EHM!Thank you for taking the time to share your valuable feedback with us. We are delighted that you enjoyed our prime location, the beautiful pool, and the palace view from your room. Your kind words about our friendly team are much appreciated.We also take note of your comments regarding breakfast variety, design, and staff presentation. Please rest assured that we will review these points with our management team to further enhance our guest experience.It was our pleasure to welcome you, and we truly hope to have the opportunity to host you again for an even more enjoyable stay.Warm regards,Panha SINCluster General ManagerPalace Gate Hotel & Resort by EHM