Street Keo Chenda, Sangkat Chroy Changvar, Khan Chroy Changvar, Phnom Penh, 12110, CambodiaXem thông tin khách sạn
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4.2/5
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32 đánh giá
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Tất cả đánh giá(32)
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Đánh giá có ảnh/video(7)
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Trang Libyou
Phòng Bassac Suite
Lưu trú vào thg 8, 2024
Vợ chồng
2 đánh giá
3.7/5
Đăng tải vào 12 thg 9, 2024
In the trip.com mention have bathtubs but actual the room don't have. So disappointed. But everything is good service and clean
Dịch
Malik_Explorer
Phòng Bassac Suite
Lưu trú vào thg 7, 2024
Một mình
13 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 8, 2024
Firstly the hotel is like 20 mins ride from airport , but opposite side the bustling town. It’s just across from Mekong river. Mobility to reach hotel were hassle free. As a diamond member i was able to do early check in and had my welcome drink and cold towel at reception. We booked bassac suite and as per photo it has bathtub , however when we checked in to my surprise it’s not. I ring to FO to check about and I were instructed to pay $20/ night if want but tub. However they had discussed this with their senior management and come up with free upgrade to high ceiling 16th floor room. Not sure what it called but such a grand fabulous room with Mekong river view too. Staffs are super friendly and welcoming, English speaking, overall the price I paid for my stay was worth it. If I ever coming back Phnom Penh I choose this hotel.
Dịch
Sok Alex
Phòng Bassac Suite
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 5, 2023
Good location in the city Center of Phnom Penh, Facing Royal Palace, friendly staffs and great hospitality.
This hotel is fabulous place to stay among all the great hotels in Southeast Asia which I had visited, very high in my experience -- for several reasons. The superlative service from a committed and efficient staff with super friendly. My room was very specious via river view. The breakfast was excellent, they offered you an optional. Not forgetting the pool is huge. Luckily, it was the queen’s birthday and I could see the wonderful firework from Sky bar, great memories. I extremely recommend this hotel to everyone, you won’t regret.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Brown, Greetings from Sokha Phnom Penh Hotel & Residence! We extend our heartfelt appreciation for taking the time to share your recent experience at Sokha Phnom Penh Hotel & Residence. We’re genuinely delighted to learn that you found our accommodations to be excellent and that our dedicated staff contributed to making your stay memorable. Your commendation of our breakfast offerings at the restaurant is truly gratifying. We continually strive to provide a diverse selection to cater to our guests' preferences, and it's rewarding to know that we exceeded your expectations in this aspect. It would be our pleasure to welcome you again and surpass your expectations in every aspect of your stay. Your Sincerely, Sokha Phnom Penh Hotel & Residence
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 30 thg 10, 2024
Sitha is an outstanding staff member of the Sokha Hotel. The gym, sauna and pool facilities are excellent, and the beat in the city. Miss Sreynuon is a key and professional staff member who is dedicated to her work. Staff make you feel very comfortable. Miss Seangny is the supervisor of these facilities and her work is appreciated. The staff is very friendly, kind and generous. This hotel is superb.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2024
The massage lady Mrs.Chan Sitha was very excellent and very professional. I would like to recommend her to anybody and I will invite all the the Jasmine SPA. The massage room was very clean and massage oil was excellent and the smell was very good 👍 thank you
Dịch
U9212EApeters
Lưu trú vào thg 2, 2024
Vợ chồng
1.0/5
Đăng tải vào 17 thg 3, 2024
Bad karma here in Phnom Pehn. 700 room hotel with 40 or 50 guests. Like a giant mauseleum. Our shower could do with a good scrub. Air conditioning is turned off in some hotel corridors and at times in lifts. Staff stand around looking at their phones. Very good rooftop bar with city and river views. Check your mini bar contents when you arrive, I was ripped off at checkout. Not happy about that. Poor reception staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mrs. Peters Warm Greetings from Sokha Phnom Penh Hotel & Residence and thank you for reaching us to share your experience. Firstly, allow me to extend my personal apologies for the several shortfalls you experienced with us, noting that I had met you in person on the day as well to personally ensure the comfort of your experience of cleanliness. We usually inspect for all arrivals to ensure every single is going well. Especially, the cleanliness. We wish to express our gratitude for the time you have taken to share your experience in much details as it is from those that we can continue to strive from improvements. We hope that you will allow us at some future date, an opportunity to redeem ourselves. With this in mind, please reach out to us personally to make your next reservations with us, and rest assured you will be extended our best offers to make up for the inconvenience. Do let us know if you wish to visit us again and we would make a brilliant experience for your next visit. Yours Sincerely, Sokha Phnom Penh Hotel & Residence
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 12 thg 7, 2024
It was a great memory and wonderful experience at Sokha Phnom Penh Hotel, it was everything you would expect. The food in the restaurant was great. The staffs were very friendly and the room was so roomy with clean. I absolutely love the pool was too big seem like Olympic pool. Great stay, I highly recommend this hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2023
Một mình
5.0/5
Nổi Bật
Đăng tải vào 1 thg 11, 2023
I had an outstanding massage and coffee rub afterwards with Chan Sitha. I would highly recommend her . I told her what type of massage I needed and she gave me an excellent massage Came out feeling totally relaxed 😀 Also the Spa is beautiful and clean with a shower in the room as well . Thank you Chan Sitha !
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 23 thg 4, 2023
There are friendly staff, a view of the Tonle Shop River, and a nice swimming pool. The night view is very nice. Above all, I loved the bed and bathtub of a very large size.It's a hotel that I really want to come again.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ryu M , Warmest greetings from Sokha Phnom Penh Hotel & Residence ! Thank you so much for your feedback, we are very pleased to hear that you enjoyed atmosphere at our hotel and we trust your experience in our hotel overall has been up to your expectation. We hope to have the pleasure to welcome you back soon. Best regards, Sokha Phnom Penh Hotel & Residence !