Phi Phi Island Cabana Hotel

Khách sạn tuyệt đẹp ở một vị trí tuyệt vời nhưng bạn có thể nghe thấy tiếng bass từ các bữa tiệc bãi biển gần đó. Nếu bạn có phích cắm ăn, bạn có thể ổn nhưng thật khó chịu vì đó là tất cả những gì bạn có thể nghe thấy cho đến khoảng 2 giờ sáng. Bữa sáng ổn, đây là loại nơi bạn chỉ cần sắp xếp cho mình. Dịch vụ dọn phòng tốt nếu bạn thức dậy muộn, họ vẫn sẽ dọn phòng cho bạn. Nếu bạn đang tìm kiếm một kỳ nghỉ tuyệt vời thì đây là nơi dành cho bạn nhưng hãy nhớ rằng vào ban đêm, bạn có thể cần hỗ trợ về tiếng ồn.

The hotel's location is excellent, and we really appreciate the team's effort in arranging a room with a nice view. However, they were very strict—each time we left the room, they asked us to leave the room key at the front desk. Having to put in extra effort for this was quite frustrating. The hotel staff did help us with our luggage. We requested an extra hour for check-out, but they didn’t approve it. It's fair to say they were rather unaccommodating. Also, there has been a landslide on the road behind the hotel. It’s an unfortunate situation for the hotel, and you might prefer not to stay there for your own safety. Also, we didn’t like the coffee and tea.

I had a very disappointing experience at this hotel. The room and washroom were infested with cockroaches, which was extremely unhygienic and unacceptable. To make matters worse, the staff started calling us multiple times to check out even though it wasn’t even 11 AM yet. We had already informed them that we were traveling with a baby, but they showed no consideration or understanding. This lack of cleanliness and poor customer service made our stay very unpleasant. Location wise good

Beyond convenient to all the amenities!!

Location is good but hotel room are not so cleaned shower was not working good and hotel was asking always that which room are you every time we enter or where ever you go location is only good

In general it was a nice stay, the pros beat the cons. The location, views and service were worth it, even after knowing more about this hotel history. The hotel is really well located, very close to the island central area and harbors (for tours and ferry). The staff was waiting us by the ferry and helped to carry the luggage back to the hotel. The staff was very friendly in general, except for some on the pool bar. The stay was very confortable and the view from the pool is stunning! The hotel is old and need some refurbishment, mainly inside the rooms, but it is understandable. Many complaints about the party noises, but I believe there are almost no place in the village to avoid them, the bars exaggerate on the "music" bass level. The hotel supply earplugs to help with it, in case you have difficulty sleeping. The breakfast was really complete and nice, but the time to refill the stations could be improved. Another point of improvement may be the cleaning. Unfortunately, we found a insect (seemed like a roach) inside the safe.