Anna
21 tháng sáu, 2023
They're OK til you even mention the problems, then you're made to feel very uncomfortable and at fault. As they don't want to take responsibility for anything. Paid for a superior room but got a standard. No refund or care. The room was horrible, old and numerous problems. Plus like a sauna as no air-conditioning. The staff were rude and disrespectful to me as I justly complained. Couldn't wait to leave. No sunbeds around the pool. Restaurant was awful, around 10 euros for a horrible breakfast in a run-down and depressing environment. Ignorant staff. Everything's controlled and as they want it, not for the guests. It was a job, not a holiday.
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