Tài Khoản Khách
ngày 2 tháng 7 năm 2023
Possibly the worst hotel we stayed in and especially worst service that we got in Greece. A disgrace for greek hospitality. This is not a hate review, I am not a hater, you can check my hundreds reviews from the past, but this stay is probably the worst of all I wil begin with (few) PROs: location is good, 5-7minutes walk to port and to closest beach. Area feels safe and quiet, lovely entrance to the hotel and the only friendly face is the girl that is serving breakfast on the terrace. now the (hundreds of) CONS: -first, the manager, George, tried several times to get the money before our stay. Full amount was withdrawn and was pending during our stay. Then, he asked for the cvc card number "to complete" the payment. In good faith, we provided it. But he tried again to get the money fromt the same card, blocking another 250$, that is now still pending on our card statement. We made complaints to booking and currently are waiting for the solution. - the hotel is new, but it looks like a hospital, no design, no nothing, everything is cheap, misplaced or missing in the hotel. Whoever did the design should be fired and fined! Let me tell you some examples: -the two beds- when put together (as we found them in the room at check in) - there was no electrical outlets for charging phones, only one socket on the wall in front of the beds (see picture) . Only after we separate the beds, we found the outlets behind, between the beds. - air conditioning was old and leaking just behind the bed (see picture). Remote control also randomly resets and has to be reprogrammed for proper functioning - the light switch between the beds is placed so high that you have to get off the bed to reach it - the TV is not working. It turns on, it works a few seconds, then the signal gets lost. Also, the cable signal is a "masterpiece of design" (see picture) - The bathroom is extremely small, almost claustrophobic and has no electrical socket - but wait, there is one, outside, on the hall, but it cannot be used because the bathroom door blocks it (see picture) - The bathroom door blocks the entrance door (Jesus!) - There's no clothes closet, only some hangers (see picture) - The bathroon shelf is useless. It is placed so high that you cannot use it. No shelf in the mirror area (which is also badly lit - I cannot see my face when shaving - lucky me that I don't have an electrical razor, I wouldn't have a socket to plug into) - The toilet paper stand is placed in a manner that you have to be a good contorsionist to take the toilet paper while standing. Also they did not provide us with new toilet paper, we had to buy it from the supermarket (Jesus). Also, toilet seat moved sideways while seated. - In 5 days, our room was only cleaned once (and one of the towels was dirty) - The shower hose was broken, George said it will replace it the next day, it didn't happen at all in 5 days. Also, there is no shower area separating wall of any sort, all water was splashing on the toilet an
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