Khách Sạn Có Chỗ Đậu Xe Tại Pigeon Forge

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

Excellent location near The Island! Smooth and friendly check-in. Beautifully upgraded room!

I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.

Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother. During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression. The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided. One thing I did appreciate was that coffee and tea were available in the lobby most of the time. For a 4-star hotel, 🫣🫣🫣 Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.

環境很安靜，不在街上，房間很大，空間很足了。

I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.

The staff were great but the place could have used a cleaning. We moved the bed and it looked like the floors under it hadn’t been cleaned in months. We thought there would be a pool based on what we booked online but this location did not have one when we arrived. We also booked a room with two Queen beds and received two full. Not a deal breaker but not what we signed up for either. Overall not bad for the price and it was close to everything we wanted to do. I wouldn’t stay there again now knowing there are a lot more options

Khách sạn cũ hơn nhưng sạch sẽ. Thuận tiện đến Gatlinburg, và đường công viên Smoky Mountain. Căn phòng có mọi thứ bạn cần tủ lạnh mini, máy pha cà phê nhỏ, máy sấy tóc. Thang máy lên tầng hai và ba. Nhưng không thuận tiện đến cả hai cuối của lối vào ngoài trời lớn. Giường rất thoải mái. Căn phòng có một chiếc TV màn hình trạng trơn nhưng điều khiển từ xa không hoạt động. Chúng tôi đã cố gắng gọi điện cho quầy lễ tân, nhưng điện thoại cũng không hoạt động. Khi chúng tôi đến quầy lễ tân để nói với họ, họ nói họ không biết các phòng có điện thoại. Họ cho chúng tôi một điều khiển mới cũng không hoạt động. Chỉ có 1 khăn giặt và khăn tắm trong phòng, nhưng họ cho chúng tôi thêm khi chúng tôi đến quầy lễ tân. Máy lạnh hoạt động tốt. Hồ bơi mở nhưng không được sưởi như quảng cáo.