TTài khoản kháchMy stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
TTRIPPERS.IO founderК сожалению, нам не очень понравилось проживание в этом отеле. Мы не первый раз в Фесе, и этот отель однозначно не стоит своих денег.
Отель невероятно красивый внутри, но комнаты крошечные, окна выходят не на улицу, а в общий холл, где постоянно находятся гости и хозяева отеля (с раннего утра в холле завтракают и звенят тарелками, а вечером до позднего вечера ужинают). В целом отель выглядит не очень чисто и опрятно, и мы даже спасались от огромного таракана одной ночью. В середине нашего отдыха мы отравились и совсем перестали ходить на завтрак (это был единственный раз за 3 месяца проведенные в Марокко)
Также жаль, что в номерах нет чайников и холодильников.
TTài khoản kháchA private and beautiful hotel outside the Medina, Hotel Sahrai is a good choice for travellers looking to reside outside the hustle and bustle of the old city. The amenities provided were top class though the breakfast selection and dinner quality could be improved upon. The hotel sits on top of a hill and the rooftop provides a beautiful view of the old medina and Jewish quarters. This is a good choice if you have a lot of luggage as cars are not allowed to drop you in Riads inside the Medina.
AAngie Laibaby ArmchannelLove this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
MmyasharOur experience at Marriott Fez was fantastic.Friends holiday with a group of seven adults. From the moment we arrived, the hospitality was great . The staff was incredibly friendly, welcoming, and attentive to every detail, making sure we felt at home. It was one of our friends' birthday on the day of arrival and we had a fantastic birthday surprise from the manageress.
Thanks to the entire team at Janan Palace.
The Fes Marriott is a fantastic option with plenty to offer. The hotel features three excellent restaurants, each providing a distinct dining experience. The outdoor areas are impressive with a large swimming pool.
Beautiful hotel to spend a few days while visiting Fes.
JJiulianyiKhách sạn này nằm khuất trong một góc của một con hẻm chằng chịt như mạng nhện ở khu phố cổ. Không có biển báo, chỉ có một cánh cửa nhỏ. Một người bình thường không thể tự mình tìm ra được. Chúng tôi chỉ có thể đợi họ đến đón ở quảng trường. Các nhân viên đến đón chúng tôi đã đưa chúng tôi đến ba địa điểm khác nhau và tất cả họ đều nói rằng chúng tôi chưa đặt chỗ ở chỗ họ. Tôi không nói nên lời. Sau đó chúng tôi tìm được một phòng có phòng tắm riêng và đặt phòng đó, nhưng khi đến nơi thì đó lại là phòng tắm công cộng. Và khi anh ta đưa chúng tôi đến phòng, anh ta chạy đi và xin chúng tôi 20 dirham tiền boa. Máy điều hòa không có điều khiển từ xa. Phòng tắm nằm ở góc hành lang. Thật khó để nhìn thấy n*** cả khi phòng bật đèn. Bữa sáng đã bao gồm nhưng người nấu bữa sáng sẽ không đến cho đến 9 giờ sáng. Đừng đặt phòng ở khách sạn này.
TTài khoản kháchA very beautiful riad in the middle of medina, we are so happy to have stayed here. Mesmerising inner court, authentic-looking room, and a wonderful host Youssef, who is very welcoming and always ready to help.
We stayed in the end of December, so it wasn’t exactly warm in the room, and if there was a heater of some sort, that would be just perfect. But then again, it was the 4th riad in a row we stayed at, and it was the warmest of them all even without aircon or heater. With that being said, I’m sure the temperature would feel just perfect during spring, summer or autumn.
Thank you again to Youssef and the team, you left us a wonderful memory of Fes❤️
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