Tiện nghi nổi bật: Đậu xe, Dịch vụ giặt là (tại chỗ nghỉ), Nhà hàng
Đáng Kinh Ngạc
50 đánh giá
9,4/10
1 đêm
Từ 69 €
Kiểm Tra Phòng Trống
Xem Tất Cả Khách Sạn Có Bãi đậu xe Tại Chennai
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9,3/10
Tuyệt Vời
TTài khoản kháchThe staff was outstanding, extremely friendly and they made our stay very special. The whole hotel is very cozy, warm and well maintained. The breakfast was superior. We had a great stay!
TTài khoản kháchThe concern here the hotel is heavily booked for events to individual parties so the cars coming to the hotel venue gets very decisively packed.
So, we were told drop outside the hotel making us walk up the slope and walk to the hotel.
We stay in the hotel for 7 nights and breakfast menu never got changed for 7 days!!! We can understand the normal fruits, bread and normal breakfast range is there but not the chicken curry throughout the 7 days. I am sure the chef can change the style of the chicken from curry to other varieties.
No complaints in terms service best we can ask for.
Thank You
MMalik_ExplorerThe hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
RRnurjanahFor my first trip to India, this hotel was absolutely amazing! Honestly, the hospitality here was the best ever. The staff constantly checked in, asking if we needed anything, especially during breakfast. It was so helpful and made our stay really enjoyable! I'm definitely booking here again if I come back to Chennai.
AAnnaRWHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
TTài khoản kháchThe staff are welcoming and friendly. The room is clean, and the upkeep is good. There is plenty of choice with relation to breakfast and other meal options. Room service is a little disappointing. I could never reach them, the line always went to reception and they had to connect me. Average wait time even for a simple pot of coffee is 30 minutes. Aside from this, I like my experience at Holiday Inn. I’ll choose to stay there in future too.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
YYsan31Ibis is really a nice place to stay. The location is in the city center where you have all easy access to wherever you want to go. The transportation system in the area is very friendly. You can get a toktok motorcycle to bring you anywhere you want to sight seeing.
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