During check in , the reception make a mistake that shouldn’t have happened. We informed the manager Stella Botsl , who quickly, warmly and sincerely resolved the issue for us . Many thanks to Stella Botsl — this is point where the hotel truly shines
We booked this hotel, because we needed a place close to the port, but it wasn’t close enough. Still took us 15-20 minutes to get to the port. The 10 euro breakfast totally doesn’t worth it. The food wasn’t fresh, we clearly could see the same food unmoved from the previous day. And the staff at the kitchen was very loud and unfriendly. The hotel didn’t provide any bottled water. Overall it was clean and light. So giving it 3 out of 5.
Wide space apartment very near shopping and pier harbour area for us to catch our 7am ferry next morning. the only downside was lift was too small and there is still a flight of stairs you have to go through to get to the lift so for families like mine with stroller and huge luggage it is not the most friendly way up.
Nice stay for the second time. Great location, nice staff and the parking is a big plus. The hotel is clean and the rooms large. It could do with a few cosmetic improvements and refurbishment but the ratio quality/price is one of the best. The breakfast is ok, not the main asset but the staff really kind.
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