Kiragen
30 tháng chín, 2023
They seemingly messed up my reservation, so when we got back from dinner, our room keys did not work. They told us that we were trying to open the wrong room, yet all of our belongings were in the room we tried to open. Of course the room they sent us to also did not unlock with our keys. It took over an hour of us waiting in the hall with our two year old for the front desk to fix our keys and let us into the room we paid for. Which by the way, I was told I would pay $175 for, and was charged over $220. And because they mixed up our room numbers, the Wi-Fi code they gave us did not work either. Very disappointed with this stay.
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