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Tất cả đánh giá(46)
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Đánh giá tiêu cực(6)
Tài Khoản Khách
Phòng Đôi Đặc Biệt
Lưu trú vào thg 8, 2023
Gia đình
1 đánh giá
3.7/5
Đăng tải vào 7 thg 9, 2023
very good location, close to shopping area,
it was not a good experience with the front desk lady, no smile no greeting and rude to my daughters,
i am not realized that no visitors allow entry to hotel, no matters they are helping me to settle my suitcase
Boutique hotel is on a quiet street, 5 minutes walking to the Galleries of Lafayette department store. The front desk girl who can speak French, German, English fluently is very pleasant and helpful, her laughters even made the small lobby much bigger. Our room is small which is expected in Paris, but clean, comfortable. I have to say that the room key was our favorite detail of this hotel. (Please see the picture).
Dịch
Phản Hồi Từ Khách Sạn: Dear Min P, Thank you for taking the time to let us a review on your experience at our hotel. We are delighted to hear that you enjoyed the convenient location and our multilingual staff, especially their pleasant demeanor. Our team strives to provide a clean and comfortable stay for all our guests. We're glad you enjoyed the unique touch of our room keys. We hope you will return soon.
OnAir38579733921
Lưu trú vào thg 5, 2024
Gia đình
2.0/5
Đăng tải vào 26 thg 5, 2024
The hotel is in a convenient location but that’s all it has going for it. The rooms were small- even by Paris standards. We had rooms 106 and 108. They were shabby, dark, and lacked proper charging stations etc. the bathroom was so tiny- one person barely fit in it. Stay somewhere else.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2023
Vợ chồng
2.0/5
Đăng tải vào 1 thg 12, 2023
We stayed at this hotel for 4 nights in mid-August. It says it’s a 4 star hotel, but it’s really closer to a 3, charging a 4 star price. We checked in at around 9 pm because our train got in late and the lady at the front desk didn’t seem too pleased about that. Here are some of the pros/cons: Pros: -Located close to the metro and the Galeries Lafayette Haussmann -Mini fridge Cons: -Every time you leave the hotel, you have to return the key (an actual metal key) to them. When you come back, you ask for the key back. This is the first time I’ve ever heard of something like that and made it feel uncomfortable to come and go as we pleased -Our room was right above the kitchen so we’d hear dishes clanging really early in the morning -Walls are thin. We could hear whenever our neighbors turned on the shower -The room is ridiculously small, even for Paris. There was barely any room for one luggage, let alone two -Shower door is insufficient and water would get everywhere -Bathroom is cramped As you can see, the cons far outweigh the pros so I would definitely not recommend staying here.
Dịch
443162286
Lưu trú vào thg 8, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 27 thg 8, 2023
As we all know there are thousands of Hotel rooms in Paris or any city centre for that matter, and it largely comes down to what you want/need and how much you are prepared to pay. The balancing part of that equation that needs to be answered is a level of confidence that the Hotel matches those requirements and expectations before you book, simple.. So what we wanted was A nice (I appreciate that is subjective) Hotel Walking distance from the main tourist attractions but with public transportation close by A safe area, ie not in the Red Light district A budget of less than £150 a night Quiet so we can get a decent sleep Clean Fairly basic but I would say more often than not this is hard to achieve. I would also say the breakfast is a mind boggling 7 euros which made me shiver and determined to venture out to one of Paris’s many patisseries. However it is probably the best value breakfast I’ve ever had, ample everything and worth double. It’s f I had to criticise the pastries were average then I remind myself it’s 7 euros and I can walk 250m to get some. Throw in a super helpful receptionist team and this place has everything you could want or need for a city break. Thank you 🐜
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 25 thg 8, 2023
We were looking for a hotel within walking distance of the core of Paris and this worked for us, under 2 kms from the Seine and Louvre. Being in Paris to sightsee we only wanted a clean, comfortable room to sleep in and the Helios was perfect. The staff was very friendly and since we arrived early in the morning we knew our room would not be ready, but they had a secure storage room for our luggage while we went out and began exploring. We did not partake of breakfast so no comment. As others have mentioned, the room we had with 2 twin beds was small, but we were only there to shower and sleep so we had no issues with the size. I would recommend this hotel for budget conscious travellers.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 20 thg 7, 2023
This is in a great location and the hotel is just lovely Really cute Decor Breakfast really lovely Rooms are small no wardrobe but cute hooks on the wall but great as you are not in them in Paris are you. Really clean and staff are all charming Would defiantly stay here again Lift and safe in the rooms
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 19 thg 7, 2023
If you are wavering to stay here or not, don't. While others may say to stay in the 7th, which is where I was hoping to stay, this is a fantastic hotel in a great location at a great rate. It is just a short walk or metro ride to where you need to be. In many instances I would take the metro or a taxi to the place I was going and walk back to the hotel. It is in a safe area for a solo woman and about a block away from Galleries and Printemps Haussman. It is situated very close to the Opera and only about a 20 min walk to the Louvre; close to the Metro and the RER. As I mentioned, nothing is really that long of a walk. I was even able to walk back from Montmartre, where I had a secret food tour, bought art, people watched, and took a ton of pictures. The staff is amazing and friendly. No matter the time of day or night, they were always there to say hello. They also take your key when you leave the hotel for the day so you do not have to carry it around and chance losing it. They helped me with everything I needed, except for a glass of wine at the end of the night. I got a couple of great ideas for dinner after striking out for the first couple of days. I only wish I had asked sooner. Yes, the room was small but it was well equipped with plenty of outlets, toiletries, very cold A/C and a shower with great water pressure. I recommend bringing your own hangers as the hangers are the type where the hook stays on the rod. While I traveled solo, there definitely would have been enough room to store items for two guests. There is also an elevator, even to the second floor. Sadly, I left two rings in the safe in my room. I hadn't realized it until I got back to the US and was home for 2 full days. I immediately emailed them advising which room I was in and what the rings looked like and where I had left them. They got right back to me with pictures of my rings and asked where they could send them. I do not know if it was a chambermaid or another guest who found these rings (one was my mother's wedding band), but I am eternally grateful they kept them aside hoping someone would claim them. I cried with happiness. When I say it took me forever to choose the hotel I was going to stay in, it took me forever. I researched so much and I am so happy I chose Hotel Helios Opera. You truly feel valued. PS: There is a special treat waiting for you when you get to your room.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2023
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 5 thg 7, 2023
Great location and very central (two minutes walking from galleries lafayette) and hotel, staff is very helpful and friendly … overall had a great experience , rooms are clean but very small… would stay there again but book a larger room…..
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 15 thg 3, 2023
We stayed at the hotel from Thursday to Saturday as a group of 8 people. After emailing the hotel manager, we did manage to get all of our rooms on the same floor which was great- thank you Laura for arranging this! Check in process was very easy and the rooms were cosy and welcoming and the bed was comfortable. The hotel was in a great location and less than 5 minutes walk to Galeries Lafayette shopping. There is also a metro station just a few minutes away so most of the city is easily accessible. I would definitely come back to the hotel again. Thanks for everything!
Dịch
Phản Hồi Từ Khách Sạn: Dear Amrita, Thank you very much for your kind message following your stay at Hotel Hélios Opera ! We were truly happy to welcome you and to help you manage your family reservation. I am very glad I could help you arranging your requests and giving you the opportunity to enjoy as much as possible your entire stay in Paris. We look much forward to welcoming you back ! Warm regards, Laura Manager
Tài Khoản Khách
Lưu trú vào thg 2, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 21 thg 2, 2023
very nice hotel and clean quite near all the attractions and excellent for shopping and the staff is very friendly and helpful and the price is not bad all transportation around youu and that's all i recommend it
Dịch
Phản Hồi Từ Khách Sạn: Dear sir Mohammad, We thank you for staying at Helios Opera and for sharing your experience with us. We are very pleased to hear that you enjoyed your time in Paris. We often get positive feedback about our reception so I thank you for this additional source of motivation to our teams who are very attached to the satisfaction of our customers. We look forward to seeing you again. Best regards, Sara Reception