Các đánh giá Hôtel Le 12

Phản Hồi Từ Khách Sạn: Dear Thian Fern, Thank you for letting us know more about your experience at Hotel Le 12 ! We are very delighted that you appreciated your stay and our assistance.This is pleasant that our location is an asset for you.It is primordial for us to do our best to make you feel comfortable. In fact we had the opportunity to welcome you at 9am despite the arrival time starts at 2pm. The Deluxe category is at standard Parisian room which is around 11m². Nevertheless, the reception is open 24/7 to help you with any discomfort.Thank you again for this kind comment, it touches us !We look forward to seeing you in the future.Best regardsIngrid Assistante opérationnelle

Phản Hồi Từ Khách Sạn: Thank you for your wonderful review! We’re glad to hear you enjoyed the location and had a great stay with us. We look forward to welcoming you again! Sonia - Front Desk Manager

Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a pleasant stay and that our prime location, contemporary facilities, and dedicated team left a positive impression. Ensuring our guests feel comfortable and well-cared-for is always our goal. We’re glad you found our hotel to be a great starting point for exploring Paris and would be delighted to welcome you again in the future! Sonia - Front Desk Manager

Phản Hồi Từ Khách Sạn: Dear Mister Chris, We are delighted to hear that the kindness of the staff and the room enhanced your stay.Your comment touches us and helps us to continue our best to provide you the best experience.We look forward to welcoming you for your next Parisian stay.Ingrid - The front desk

Phản Hồi Từ Khách Sạn: Dear Yang, Thank you for taking your time to rate us ! We are thrilled that the location was an asset to your stay and the receptionist helped you to improve it. The size of room is at the Parisian standard size. We invite you to come and see us whenever you feel uncomfortable. Unfortunately, all our balcony rooms don't have Eiffel tower view, when you reserve you can ask us and we can provide you the best available room with Eiffel tower view. We hope to have a second chance to welcome you.Best regards,The front desk

Phản Hồi Từ Khách Sạn: We appreciate you taking the time to share your feedback with us. We’re sorry to hear that the space may have impacted your comfort. Unfortunately, in Paris most rooms in boutique hotels, like ours, tend to be compact since they are located within historic Haussmann-era buildings. However, we always aim to make up for this with the quality of our service and attention to detail. We hope you were still able to enjoy your time in Paris and look forward to the opportunity to welcome you again in the future. Sonia - Front Desk Manager

Phản Hồi Từ Khách Sạn: 感謝您與我們分享您的入住體驗！我們很高興聽到您説您的住宿達到了您的期望，我們希望您在我們這裏度過了難忘的時光，並期待着您今後再次光臨！

Phản Hồi Từ Khách Sạn: Dear Travel_fav,Thank you so much for your comments and your visit ! We're thrilled to hear that you enjoyed our prime location near Metro Saint-Lazare and found it convenient to shop within a short walking distance. It's also wonderful to know that you appreciated our new facilities and had a positive experience with our reception staff, especially Matthew. He is over the moon knowing that you enjoyed your conversations. We apologize for the inconvenience you faced with the air conditioning system. However, we're glad we were able to resolve the issue and accommodate your late check-out request. Your kind words will surely be passed on to him. We strive to make every guest's stay smooth and perfect, and your feedback is invaluable in helping us achieve that. Thank you again, and we look forward to welcoming you back soon. Merci!RomainHotel manager

Phản Hồi Từ Khách Sạn: 感謝您與我們分享您的入住體驗！我們很高興聽到您説您的住宿達到了您的期望，我們希望您在我們這裏度過了難忘的時光，並期待着您今後再次光臨！

Phản Hồi Từ Khách Sạn: Hello!Thank you so much for taking the time to leave us such a nice review.I'm glad to hear you had a great experience for your honeymoon! It's unfortunate that the room turned out to be too small for your comfort, but it's wonderful that the housekeeper made a positive impression on your stay. We are thrilled that you were satisfied with the overall experience and wish to see you again soon!// Matthew, The reception

Phản Hồi Từ Khách Sạn: Bonjour from Paris, Thank you for your feedback! We appreciate your positive comments about the location, and we apologize for any inconvenience you experienced regarding cleanliness. We take your feedback seriously, and we will make it a priority to address and improve our cleanliness standards. Your input helps us enhance the overall experience for our guests, and we hope to welcome you back in the future to show you the improvements we've made. Matthew, the reception

Phản Hồi Từ Khách Sạn: Dear Mrs Kai Lai, 感謝您選擇我們的酒店並與我們分享您的寶貴意見。我們非常高興聽到您對我們的服務和設施感到滿意。能為您提供舒適的住宿體驗並確保您度過愉快的時光，是我們最大的榮幸。我們期待在巴黎再次見到您！Sonia - Front Desk Manager

Phản Hồi Từ Khách Sạn: Dear valuable guest, What an amazing feedback following your experience at Hotel Le 12 ! Your comment touches us and give us the motivation to continue to do our best.We are thrilled that our accomodation was comfortable with amenities you enjoyed and that our location was a bonus to visit Paris and others cities.We are also next to Gare de Lyon to go at Marseille, Lyon or Switzerland.We have toothbrushes and more at reception. Feel free to ask us anything you need, we might be able to provide it.We look forward to seeing again at Hotel Le 12.Best regards,Ingrid, Front desk