Novotel Paris Gare De Lyon

Các đánh giá Novotel Paris Gare De Lyon

Novotel Paris Gare De Lyon

2 Rue Hector Malot, Paris, 75012, FranceXem thông tin khách sạn
Novotel Paris Gare De Lyon
Novotel Paris Gare De LyonNovotel Paris Gare De LyonNovotel Paris Gare De Lyon
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Đánh giá của khách

9.1/10
Tuyệt Vời
80 đánh giá
Đánh giá đã xác thực
Vị trí9.3
Trang thiết bị8.8
Dịch vụ9.2
Vệ sinh9.0
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Vị trí thuận tiện(12)
Phòng lớn(7)
Đánh giá tiêu cực(1)
chuoixinh
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Gia đình
24 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 8 thg 5, 2025
Gần Gare de lyon nên rất tiện nếu di chuyển đến các thành phố khác. Phòng rộng và sạch sẽ. Có bể bơi nhưng tôi chưa thử. Nên ở đây
Phản Hồi Từ Khách Sạn: Hello Huonglm, Thank you for your positive comments about our location and the size and cleanliness of your room. We hope you will visit us again soon. We wish you a pleasant day. Le GUO - Quality DepartmentNovotel Paris Gare de Lyon
Donald
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 4, 2025
Vợ chồng
6 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 1 thg 6, 2025
We had a comfortable and convenient stay at Novotel Lyon Paris. The location is great, with easy access to public transport and local sights. The room was clean and modern, with all the essentials for a pleasant stay. During our visit, I lost a valuable item—but to my relief, it was quickly found and safely kept by the hotel staff. They arranged for it to be FedExed back to me (at my own cost), and I truly appreciated their honesty and efficiency. The service was impeccable, and the staff were both professional and kind. A trustworthy and reliable hotel experience. Psst: It was a safe hotel as well as they have around the clock security at the lobby area.
Dịch
Phản Hồi Từ Khách Sạn: Dear Donald, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our convenient location as well as the safety, and found your room to be clean and modern. It's particularly gratifying to know that our team was able to assist you and that you appreciated their honesty and efficiency in handling the situation. We hope to welcome you back in the near future. Wishing you a good day. Le GUO - Service QualitéNovotel Paris Gare de Lyon.
Người Dùng Ẩn Danh
Phòng Quadruple Executive với giường Queen size và ghế sofa giường đôi
Lưu trú vào thg 1, 2025
Gia đình
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 23 thg 2, 2025
Everything was great,i arrived at 9am😂, so need to wait because no room available for early check in,but hotel receptionist help me to check in before 12pm . Great service !! I recommend this hotel for any travelers around the world who visit paris 😛
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words. We are delighted that our reception team could assist you with an early check-in. Your recommendation means a lot to us, and we hope to welcome you back soon for another wonderful stay.Wishing you a lovely day. Léa - Community & Quality ManagerNovotel Paris Gare de Lyon
jiaxuan7
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Du lịch cùng bạn bè
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 7 thg 5, 2025
Good location near the Gare de Lyon train station. Room size is sufficient for two people. Kettle is provided and drinks in the fridge are free for consumption. There is bathtub in the toilet. Housekeeping services are still acceptable, however I placed some empty bottles meant for keepsake purposes on the table but it was gone when I returned to the room at the end of the day. Front desk staff is friendly and helpful. Overall the stay was enjoyable.
Dịch
Phản Hồi Từ Khách Sạn: Dear Jiaxuan7, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated the location, the size of your room, the kettle, the minibar as well as the bathtub in your room, and the friendliness of our staff at front desk. We are sorry for the inconvenience caused by the housekeeping service. If you prefer your empty bottles not to be removed, you can place them elsewhere or leave a note to let us know. We look forward to welcoming you back in the future. We wish you a good day. Best regards,Le GUO - Service QualitéNovotel Paris Gare de Lyon
Tài Khoản Khách
Phòng Quadruple Executive với giường Queen size và ghế sofa giường đôi
Lưu trú vào thg 2, 2025
Gia đình
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 31 thg 3, 2025
Everything was fine fron the location close to Gare de Lyon to the services, breakfast very good, and rooms very large and clean.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words regarding our location, services, breakfast, and room cleanliness. We are delighted to hear that you had a pleasant stay at Novotel Paris Gare de Lyon.Wishing you a lovely day. Léa - Community & Quality ManagerNovotel Paris Gare de Lyon
Fatma
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Người đi công tác
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 2 thg 10, 2024
I had a wonderful stay at Novotel Paris Gare De Lyon. The hotel's location is perfect, just a short walk from the Gare de Lyon station, making it very convenient for getting around Paris or taking a train to other destinations. The rooms were clean, modern, and spacious, especially for Paris standards. The bed was very comfortable, and the amenities were well-thought-out. The staff were friendly and accommodating, always ready to help with any questions or requests. I also appreciated the variety of breakfast options, which catered to different tastes and dietary preferences. Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a convenient and comfortable stay in Paris!
Dịch
Phản Hồi Từ Khách Sạn: Dear Fatma, What a lovely picture ;) We are really happy to read you had a wonderful stay in our establishment. We would love to host you again very soon. We wish you a lovely day. Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Hạng Thương gia với giường Queen Size và ghế Sofa đơn
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
5.5/10
Đăng tải vào 8 thg 1, 2025
1. Amenities - We had to pick up standard  amenities like toothbrush, shavers and extra pillows from the reception. 2. Service - When requesting for items that should have been in the room in the first place, reception staff was not friendly in providing them. 3. Cleanliness - The sofa bed was not made up, was told that different teams did sofa bed vs the regular beds, not sure if the is a logical reason.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We do hope that you still had a good stay with us. We do provide the amenities you mention at reception, however we are sincerely sorry you didn't feel well when asking for it at reception. This matter will be discussed with our team. The problem of the bed not made will also be addressed with the adequate manager. Overall, we apologize for this disappointing experience. We wish you a great day. Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Hạng Thương gia với giường Queen Size và ghế Sofa đơn
Lưu trú vào thg 4, 2025
Gia đình
7 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 19 thg 5, 2025
Directly next to gare de Lyon. Friendly and helpful stuff
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words regarding our location and the helpfulness of our staff. We are delighted to know you had a pleasant experience with us.We hope to welcome you back soon.Wishing you a good day.Le GUO - Service QualitéNovotel Paris Gare de Lyon
Howard Z
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Gia đình
34 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 4 thg 9, 2024
Very good hotel and great location
Dịch
Phản Hồi Từ Khách Sạn: Dear Howard,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our convenient location ! What a lovely picture ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Vợ chồng
14 đánh giá
7.5/10
Đăng tải vào 27 thg 9, 2024
Upon check-in, staff gave us a room which was already occupied and we opened the door to find someone inside. The staff claimed it was a “system” issue.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, once again we sincerely apologize for this system mistake. We do understand your disappointment. We hope everything else went smoothly during your stay. Have a lovely day. Léa - Community & Quality Manager
Ringooooochan
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Gia đình
4 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 16 thg 9, 2024
Right next to the Gare de Lyon station, perfect if you need easy access to the train or metro station. Hotel is clean, modern and nicely equipped with free mini-bar and a small gym. Breakfast is amazing. Will definitely return.
Dịch
Phản Hồi Từ Khách Sạn: Cher Ringo Chan, We thank you for sharing this lovely review. Indeed, we are located strategically just next to Gare de Lyon. What a pleasure to read you had a lovely time with us and you particularly enjoyed our cleanliness, yummy breakfast and our equipment. We will be really happy to welcome you another time very soon. Have a lovely day. Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Vợ chồng
4 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 14 thg 6, 2024
Wonderful location as it is near to the train station and lots of food around the hotel. Room is big comparing rest of Paris city.
Dịch
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 9, 2023
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 19 thg 11, 2023
Hotel was very convenient and great! Right beside gare de lyon train station Highly recommended!!
Dịch
EdemonQ
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 12, 2023
Vợ chồng
6 đánh giá
6.0/10
Đăng tải vào 20 thg 1, 2024
Painting on doors for whole level!the smell is ridiculous. Pictures for this room shows a expresso machine, was told instead it is ony for executive rooms by hotel. Bathrobe and slippers chargeable at 15 euros. Is this a 4 star hotel? City view was looking a the train station next to us. Otherwise Room is clean and decent.
Dịch
MichaelKim
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Vợ chồng
32 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 26 thg 3, 2024
Great Hotel with great location, I will definely come back again .
Dịch