Novotel Paris Gare De Lyon

Các đánh giá Novotel Paris Gare De Lyon

Novotel Paris Gare De Lyon

2 Rue Hector Malot, Paris, 75012, FranceXem thông tin khách sạn
Novotel Paris Gare De Lyon
Novotel Paris Gare De LyonNovotel Paris Gare De LyonNovotel Paris Gare De Lyon
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Đánh giá của khách

4.6/5
Tuyệt Vời
50 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.5
Dịch vụ4.7
Vệ sinh4.7
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Tiện nghi tuyệt vời(6)
Đánh giá tiêu cực(1)
Fatma
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 10, 2024
I had a wonderful stay at Novotel Paris Gare De Lyon. The hotel's location is perfect, just a short walk from the Gare de Lyon station, making it very convenient for getting around Paris or taking a train to other destinations. The rooms were clean, modern, and spacious, especially for Paris standards. The bed was very comfortable, and the amenities were well-thought-out. The staff were friendly and accommodating, always ready to help with any questions or requests. I also appreciated the variety of breakfast options, which catered to different tastes and dietary preferences. Overall, it was a pleasant experience, and I would definitely recommend this hotel to anyone looking for a convenient and comfortable stay in Paris!
Dịch
Phản Hồi Từ Khách Sạn: Dear Fatma, What a lovely picture ;) We are really happy to read you had a wonderful stay in our establishment. We would love to host you again very soon. We wish you a lovely day. Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Hạng Thương gia với giường Queen Size và ghế Sofa đơn
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
2.7/5
Đăng tải vào 8 thg 1, 2025
1. Amenities - We had to pick up standard  amenities like toothbrush, shavers and extra pillows from the reception. 2. Service - When requesting for items that should have been in the room in the first place, reception staff was not friendly in providing them. 3. Cleanliness - The sofa bed was not made up, was told that different teams did sofa bed vs the regular beds, not sure if the is a logical reason.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We do hope that you still had a good stay with us. We do provide the amenities you mention at reception, however we are sincerely sorry you didn't feel well when asking for it at reception. This matter will be discussed with our team. The problem of the bed not made will also be addressed with the adequate manager. Overall, we apologize for this disappointing experience. We wish you a great day. Léa - Community & Quality Manager
Howard Z
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Gia đình
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 9, 2024
Very good hotel and great location
Dịch
Phản Hồi Từ Khách Sạn: Dear Howard,We thank you for taking some of your time to share your feedback with us. We hope you had a lovely stay with us and we are happy to know you appreciated our convenient location ! What a lovely picture ! We hope you will come back in our establishment. We wish you a lovely day, Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Vợ chồng
8 đánh giá
3.7/5
Đăng tải vào 27 thg 9, 2024
Upon check-in, staff gave us a room which was already occupied and we opened the door to find someone inside. The staff claimed it was a “system” issue.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, once again we sincerely apologize for this system mistake. We do understand your disappointment. We hope everything else went smoothly during your stay. Have a lovely day. Léa - Community & Quality Manager
Ringo Chan
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Gia đình
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 16 thg 9, 2024
Right next to the Gare de Lyon station, perfect if you need easy access to the train or metro station. Hotel is clean, modern and nicely equipped with free mini-bar and a small gym. Breakfast is amazing. Will definitely return.
Dịch
Phản Hồi Từ Khách Sạn: Cher Ringo Chan, We thank you for sharing this lovely review. Indeed, we are located strategically just next to Gare de Lyon. What a pleasure to read you had a lovely time with us and you particularly enjoyed our cleanliness, yummy breakfast and our equipment. We will be really happy to welcome you another time very soon. Have a lovely day. Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 6, 2024
Wonderful location as it is near to the train station and lots of food around the hotel. Room is big comparing rest of Paris city.
Dịch
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 9, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 11, 2023
Hotel was very convenient and great! Right beside gare de lyon train station Highly recommended!!
Dịch
EdemonQ
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 12, 2023
Vợ chồng
6 đánh giá
3.0/5
Đăng tải vào 20 thg 1, 2024
Painting on doors for whole level!the smell is ridiculous. Pictures for this room shows a expresso machine, was told instead it is ony for executive rooms by hotel. Bathrobe and slippers chargeable at 15 euros. Is this a 4 star hotel? City view was looking a the train station next to us. Otherwise Room is clean and decent.
Dịch
kimmichael
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Vợ chồng
24 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 3, 2024
Great Hotel with great location, I will definely come back again .
Dịch
Tài Khoản Khách
Phòng Quadruple Executive với giường Queen size và ghế sofa giường đôi
Lưu trú vào thg 5, 2024
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 6, 2024
Excellent breakfast and staff
Dịch
Baitong Hathaichanok
Phòng Hạng Thương gia với giường Queen Size và ghế Sofa đơn
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 1, 2025
All good!
Dịch
Phản Hồi Từ Khách Sạn: Dear Hathaichanok, we thank you for your lovely review ! We are glad you had a great time with us and we hope we will welcome you another time very soon. We wish you a lovely day. Léa - Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 10, 2022
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 12, 2022
Good location as it’s just behind the main train station. The hotel has nice indoor pool, gym and a kids play area. Good for families with kids.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs, First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us. The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed our location. Indeed, our hotel is located in the heart of Paris, just a step away from the beautiful Gare de Lyon. You can quickly get around the city thanks to the trains, two metro lines (1 and 14) and RER (A and D).Furthermore, we are really glad you highlighted our family oriented services. We are happy to read you appreciated our indoor swimming pool, our indoor gym and our kids corner with many games.Thank you again for taking the time to share your feelings. We hope to welcome you very soon during your next stay in Paris. I wish you a lovely day, Léa, Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Vợ chồng
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 6, 2024
Good hotel
Dịch
Darcy. W
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 10, 2022
Vợ chồng
28 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 11, 2022
We had a very pleasant stay. The room is comfortable!
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr/Mrs,First of all, We would like to thank you for staying with us and for taking the time to share your positive experience with us.The entire Novotel Paris Gare de Lyon team and myself are happy to read that you had a good stay with us.We are delighted to read that you enjoyed your room and you described it as "confortable".Thank you again for taking the time to share your feelings.We hope to welcome you very soon during your next stay in Paris.I wish you a lovely day,Léa, Community & Quality Manager
Tài Khoản Khách
Phòng Đôi Đặc Biệt
Lưu trú vào thg 3, 2022
Vợ chồng
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 4, 2022
The location is so closed to the train station.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for leaving us your lovely review. We wish you a great day, Léa, Community & Quality Manager